ServiceNow Senior Architect

Experience: 10 to 20 Years

Offered CTC: to 42 LPA

Location:Mumbai, Maharashtra; Delhi, Delhi Bengaluru, Hyderabad, Telangana Chennai, Tamil Kolkata, West Bengal Pune, Maharashtra Kochi, Kerala

Work Mode: Hybrid

Budget upto: - 42 lpa

SUMMARY

We are looking for a highly experienced ServiceNow Senior Architect to lead enterprise-wide ServiceNow architecture, platform governance, and solution delivery. The successful candidate will serve as the technical design authority, ensuring scalable, secure, upgrade-secure, and business-aligned ServiceNow implementations while mentoring technical teams and driving platform strategy.

EDUCATION

Bachelor's or master's degree in computer science, information technology, engineering, or a related discipline.

TECHNICAL SKILLS

- ServiceNow Architecture
- ITSM
- CMDB
- CSDM
- Flow Designer
- IntegrationHub
- JavaScript
- REST APIs
- SOAP APIs
- Platform Governance
- CSM
- HRSD
- ITOM
- ITAM
- Custom Applications
- Enterprise Integrations

CERTIFICATIONS

- ServiceNow CSA
- CIS – ITSM
- ServiceNow Certified Technical Architect (CTA)

EXPERIENCE

- 10 Years (Minimum 7 Years on ServiceNow)

KEY RESPONSIBILITIES

- Define enterprise ServiceNow architecture and technical roadmap.
- Serve as the design authority for platform customizations, integrations, and enhancements.
- Govern platform standards,



development guidelines, and upgrade-safe design practices.
- Review and approve technical designs and implementation approaches.
- Lead architectural discussions across multiple ServiceNow engagements.
- Conduct platform health assessments covering security, scalability, and performance.
- Guide implementation teams through solution design, development, testing, and deployment.
- Mentor architects, developers, and technical leads.
- Collaborate with executive stakeholders and business leaders.
- Ensure compliance with ServiceNow best practices and governance frameworks.

REQUIRED SKILLS & EXPERIENCE

- 10 years of IT experience with 7 years on ServiceNow.
- Proven experience leading enterprise ServiceNow implementations. - Strong expertise in ITSM.
- Experience with CSM, HRSD, ITOM, ITAM, or custom applications.
- Strong knowledge of JavaScript, Flow Designer, IntegrationHub, CMDB, CSDM, MID Server, REST APIs, and SOAP APIs.
- Experience designing enterprise-scale ServiceNow architecture.
- Excellent leadership, stakeholder management, and mentoring skills.

ROLE NOTE

This is a senior technical leadership role requiring hands-on architectural expertise, platform governance, enterprise solution design, and mentorship across multiple ServiceNow implementations.

📌 Senior Servicenow Architect (Bengaluru)
🏢 careerseive.com
📍 Bengaluru