Do you enjoy shaping the future of product innovation by partnering with cross-functional teams, delivering customer value, and supporting successful launches? Join our dynamic team and make a meaningful impact by helping deliver high-quality products and experiences that resonate with clients. This role supports and helps manage our Chase.com Secure Web Platform and contributes to the overall success of our Digital Channels.As a Senior Product Associate in Digital Channels Secure Web Platform, you are an integral part of the team that innovates product capabilities and supports the end-to-end product life cycle.

You help represent the voice of the customer, contribute to a roadmap that balances customer outcomes and platform health, and partner closely with technology, design, and stakeholders to deliver scalable, resilient, and stable platform experiences. You will help drive execution, gather feedback, and support continuous improvement to ensure strong client experiences.Job responsibilitiesSupports discovery efforts and market research to uncover customer solutions and help integrate them into the Secure Web platform roadmapContributes to owning, maintaining, and refining the product backlog, supporting development teams in delivering against the strategic roadmap and value propositionHelps define and track key success metrics such as cost, feature/functionality delivery, risk posture, and reliability, escalating insights and trade-offs as neededBuilds working knowledge of the Secure Web Platform, including business-critical functionality and the importance of foundational platform capabilities that enable future growthChampions customer experience and usability,



helping ensure users feel productive and enabled on the website—able to complete tasks quickly and efficiently to help manage their finances and lifeDemonstrates strong technical curiosity, seeking to understand how the website functions today and identifying opportunities to improve beyond UI enhancements (e.g., performance, stability, resiliency, security foundations)Manages and refines technical backlogs in partnership with technology, agility, design, and stakeholder groups; supports problem-solving using user needs and data; communicates progress, status, risks, and blockers to appropriate audiencesDevelops understanding of browser and web platform capabilities, guidelines, best practices, trends, and roadmaps to inform product decisionsHelps maintain an understanding of the Secure website roadmap and industry trends, evaluating fit against existing Chase platform capabilities and surfacing gaps/opportunities Required qualifications, capabilities, and skills3+ years of experience (or equivalent expertise) in product management, digital platforms, or a relevant domain areaWorking knowledge of the product development life cycle, with exposure to design and data/analytics practicesDemonstrated ability to contribute to product life cycle activities including discovery, ideation, requirements definition, delivery,



and value measurementWeb enthusiast with passion and curiosity for web platforms and how they workAbility to support Secure Web platform product direction through structured thinking, stakeholder partnership, and strong execution Preferred qualifications, capabilities, and skillsExperience working in a highly matrixed, complex organizationTechnical familiarity with secure website technologies, backend systems, and cloud concepts;

experience working in an agile environment JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal chance employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

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📌 Senior Product Associate (Bengaluru)
🏢 JPMorgan Chase u0026
📍 Bengaluru