To manage end-to-end export documentation, logistics coordination, cold-chain shipments, SAP transactions, customs compliance, and customer documentation requirements to ensure timely and compliant international dispatch of pharmaceutical products.
Key Responsibilities
Export Documentation & Compliance
- Prepare and review pre-shipment and post-shipment documents such as:
- Commercial Invoice
- Packing List
- Airway Bill (AWB) Instructions
- Shipper's Declaration
- Certificate of Origin
- Insurance Certificates
- Letter of Credit (LC) documentation
- Arrange legalization and authentication of export documents as required by customers.
- Prepare country-specific documents such as:
- AAIFTA Certificate for Thailand & Philippines
- Inspection Certificate for Chile
- Certificate of Origin and Insurance documents
Logistics & Cold Chain Management
- Handle temperature-sensitive pharmaceutical shipments, including 2 - 8 C and -20C shipments.
- Coordinate door-to-door cold-chain deliveries.
- Plan shipments and provide regular shipment forecasts to manufacturing plants and warehouses.
- Coordinate with freight forwarders, CHA, regulatory teams, warehouses, and customers for smooth execution.
SAP Operations (SD Module)
- Sales Order creation (EPO)
- Invoice generation and cancellation
- Outbound Delivery creation
- PGI processing
- Stock availability checks
- Indent creation
- Customer master creation and maintenance
Freight & Vendor Management
- Advance booking of shipments.
- Verification and processing of freight and courier invoices.
- Coordination with palletization vendors and passive packaging solution providers.
Customs & Export Benefits
- Verify shipping bill documentation and customs documents.
- Coordinate customs clearance through CHA.
- Support export incentive schemes and related documentation.
Customer & Regulatory Coordination
- Resolve customer shipment-related queries.
- Coordinate sample shipments with Regulatory Affairs.
- Ensure all customer documentation requirements are fulfilled before dispatch.
Required Experience
- 8 - 10 years of experience in Export Documentation and International Logistics within the Pharmaceutical industry.
- Strong knowledge of cold-chain logistics and pharmaceutical export regulations.
- Hands-on experience with SAP SD Module.
- Good understanding of customs processes, shipping documentation, and international trade practices.
- Excellent coordination, communication, and stakeholder management skills.
Technical Skills
- SAP SD Module
- Export Documentation
- Cold Chain Logistics
- Customs & Freight Operations
- Letter of Credit Documentation
- ECGC Processes
- Microsoft Excel, Word, and PowerPoint