- Manage and coordinate with cross-functional teams to achieve business objectives.
- Develop and implement process improvements to increase efficiency and productivity.
- Provide exceptional customer service and support to clients and stakeholders.
- Analyze and resolve complex problems using strong analytical and problem-solving skills.
- Collaborate with senior leadership to develop and implement strategic plans.
- Foster a culture of continuous learning and development within the team.
Job Requirements
- Strong understanding of CRM/IT Enabled Services/BPO industry trends and best practices.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Robust analytical and problem-solving skills.
- Experience with international BPO operations and processes.
- Ability to lead and motivate teams to achieve business objectives.
About Company TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED is a leading player in the CRM/IT Enabled Services/BPO industry, committed to providing an environment where employees feel valued, inspired, and supported. We believe that when employees are happy and healthy, they are more productive, creative, and engaged.
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.