Job Title:

Senior AI Voice Platform Engineer (Full Stack AI Developer)

Location Sector-62, Noida (UP)

Experience

5–7 Years

Employment Type

Full-Time

About Tradologie

Tradologie is a global B2B trade facilitation platform connecting over 1.25 million verified buyers and sellers across more than 100 countries. We are building the next generation of AI-powered business communication tools, including intelligent voice agents that automate customer engagement, business verification, lead qualification, multilingual conversations, and trade assistance.

We are looking for an experienced engineer to build a complete AI Voice Calling Platform similar to Kesy.ai, customized for B2B trade and enterprise automation.

Job Summary

You will lead the design and development of an enterprise-grade AI Voice Agent platform capable of handling inbound and outbound calls, natural conversations, appointment scheduling, CRM integration, multilingual support, knowledge-based responses, and real-time analytics.

This role requires expertise in AI, voice technologies, backend architecture, cloud infrastructure, and modern web development.

Key Responsibilities

AI Voice Platform Development

· Build a complete AI calling platform similar to Kesy.ai.

· Develop AI-powered inbound and outbound voice agents.

· Enable real-time human-like conversations with low latency.

· Support call transfer to human agents.

· Implement voicemail detection and handling.

· Handle interruptions (barge-in) during conversations.

· Support DTMF and IVR interactions.

· Design conversation flows with energetic decision-making.

AI &

- Large Language Models

· Integrate OpenAI GPT models, Google Gemini, or Claude.

· Build Retrieval-Augmented Generation (RAG) pipelines.

· Create knowledge base ingestion from:

o Websites o PDFs o Word documents o FAQs o Internal documentation

· Build prompt engineering and system prompts.

· Implement memory management for conversations.

· Develop AI workflows using LangGraph or similar orchestration frameworks.

Voice AI

· Integrate Speech-to-Text services such as Deepgram or Whisper.

· Integrate Text-to-Speech providers like ElevenLabs or Cartesia.

· Optimize voice quality and latency.

· Support multilingual conversations.





· Support voice selection and custom voices.

· Implement streaming audio pipelines.

Telephony Integration

· Integrate with:

o Twilio o Exotel o Plivo

· Manage inbound and outbound calls.

· Configure SIP/WebRTC if required.

· Build call recording and playback.

· Generate call summaries automatically.

· Implement call disposition and tagging.

Backend Development

· Design scalable REST APIs.

· Build authentication and authorization.

· Manage customer workspaces.

· Develop background processing for AI jobs.

· Build webhook integrations.

· Implement API rate limiting and monitoring.

· Optimize performance for high concurrency.

Dashboard Development

Develop a modern SaaS dashboard with modules for:

· User Management

· AI Agent Management

· Call History

· Live Call Monitoring

· Analytics Dashboard

· Knowledge Base Management

· Prompt Management

· Phone Number Management

· CRM Integration

· Billing &

- Subscription

· Team Management

· Campaign Management

· Call Scheduling

· Workflow Automation

· Conversation Logs

· Call Recordings

AI Features

Implement features such as

· Business verification calls

· Lead qualification

· Appointment scheduling

· Follow-up reminders

· FAQ handling

· Smart escalation to human agents

· AI-generated call summaries

· Sentiment analysis

· Intent detection

· Objection handling

· Automatic data extraction

· CRM updates after each call

Integrations

Develop integrations with

· Salesforce

· HubSpot

· Zoho CRM

· Microsoft Dynamics

· Google Calendar

· Outlook Calendar

· Slack

· Microsoft Teams

· Email services

· WhatsApp Business APIs

· Internal ERP systems

Security &

- Infrastructure

· Implement JWT/OAuth authentication.

· Secure APIs and sensitive data.

· Encrypt call recordings and stored information.





· Implement role-based access control.

· Ensure GDPR-style privacy controls where applicable.

· Build scalable cloud deployments.

· Monitor logs and system health.

Required Technical Skills

Frontend

· React.js

· Next.js

· TypeScript

· Tailwind CSS

· Shadcn UI

· Framer Motion

Backend

· Python (FastAPI) or Node.js (NestJS)

· REST APIs

· WebSockets

· PostgreSQL

· Redis

· Celery or BullMQ

· Docker

· Kubernetes (preferred)

AI

· OpenAI APIs

· Google Gemini

· Claude

· LangGraph

· LangChain

· Prompt Engineering

· Vector Databases

· Pinecone

· Qdrant

· pgvector

· RAG architecture

Voice

· Twilio Voice

· Exotel

· Plivo

· Deepgram

· Whisper

ElevenLabs

· Cartesia

· SIP/WebRTC (preferred)

Cloud

· AWS

· Azure

· Google Cloud (preferred)

· S3

· Cloudflare R2

· CDN

· Load Balancers

Nice to Have

· AI Agent architecture experience.

· Experience building SaaS platforms.

· Call center software development.

· CRM integrations.

· Workflow automation platforms.

· Experience with multilingual AI systems.

· Knowledge of MCP (Model Context Protocol).

· Experience building enterprise AI products.

Expected Deliverables

Within the first six months, the candidate should deliver:

· AI Voice Calling Platform (MVP)

· Web Dashboard

· Knowledge Base System

· Voice Agent Builder

· AI Prompt Manager

· Call Analytics Dashboard

· Telephony Integration

· CRM Integration

· User &

- Team Management

· Subscription &

- Billing Module

· Deployment to Production

Soft Skills

· Strong system design skills.

· Excellent debugging and problem-solving ability.

· Clear communication and documentation.

· Ability to work independently.

· Experience mentoring junior developers.

· Passion for AI and emerging technologies.

Preferred Candidate Profile

· 5–7 years of software development experience.

· 2 years of hands-on experience with LLMs and AI agents.

· Experience building production-grade voice AI systems.

· Strong portfolio of AI or SaaS products.

· Familiarity with enterprise architecture and scalable cloud systems.

short note for linkdine job posting and interview mode f2f only

📌 Senior AI Voice Platform Engineer (Full Stack AI Developer) (Noida)
🏢 SUPER E FACTORY DEPOT
📍 Noida