Security Operations Analyst (SecOps)

· 5+ years of experience in information technology and the security domain

· Advanced knowledge Endpoint security, Bot protection, WAF, Microsoft Security tools and Email Security

· Ready to work on shifts and provide 24/7 support in follow the sun mode

· Experienced in risk assessment and bring a good knowledge of tools, technologies, and methods

· Valuable understanding of standards, regulations, and laws like NIST, GDPR, ISO

· Able to identify and mitigate vulnerabilities and explain how to avoid them

· As a Cybersecurity Operations Analyst, you are responsible for solutions owned and monitored by the Security Operations team, performing configuration, maintenance, and security risk assessment, and dealing with worldwide compliances.

· Act as an expert and review constantly the configuration on Endpoint Security, PKI; Email Security; Microsoft Security Tools, WAF, Bot protection, Privilege Access Management

· Work with the Lead Security specialist on maintenance and evolution of our systems Capacity to identify and define system security requirements

· Support investigation on security breaches and other cyber security incidents with the SOC

· Participate as a security expert with the SOC on investigations and troubleshooting of problems

· Provide 2nd level support, including evaluation, consulting, and solution implementation

· Use a ticket system to respond to user requests and escalate if necessary

· Perform cybersecurity monitoring and Vulnerability Management

· Work across teams to promote company security standards

· Prepare and document standard operating procedures and guides

· Consolidate information in reports for metrics

· Stay up to date on information technology trends and security standard s

Senior CyberSecurity Quality Specialist (SecOps)

- Bachelor’s or Master’s degree in Cybersecurity, Computer Science, Information Technology, or a related field.




- 10+ years of experience in cybersecurity, with at least 3 years in a quality assurance, compliance, or operational excellence role.
- Experience in cyber operations (e.g., SOC, Threat Intelligence, Incident Response, Red/Blue Teaming) is a strong plus.
- You have advanced knowledge of Endpoint security, WAF, PKI, Microsoft Security Tools, Email Security platforms, Firewalls, Web Proxy, NAC, IPS.
- You are also experienced in risk assessment and bring a good knowledge of tools, technologies, and methods.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management abilities.
- Leadership and teamwork skills to drive collaboration across departments.
- Attention to detail and a proactive mindset for continuous improvement.

· The Cyber Operations Quality Manager ensures the highest standards of quality, compliance, and effectiveness in cyber operations. · This role involves developing, implementing, and maintaining quality assurance frameworks, processes, and metrics to enhance the reliability, efficiency, and security of cyber operations.

· The specialist will collaborate with cross-functional teams to align cyber activities with organizational goals and industry standards

· Design and optimize cyber operation workflows to enhance efficiency, accuracy, and security. Prepare and document standard operating procedures and guidelines.

· Establish key performance indicators (KPIs) and service level agreements (SLAs) for cyber operations and monitor adherence.

· Lead root cause analysis (RCA) for incidents or quality failures and implement corrective actions. Occasionally, consolidate information in reports.

· Provide training and guidance to cyber operations staff on quality best practices, tools, and methodologies.

· Drive innovation in cyber operations by identifying and implementing best-in-class tools and methodologies.

· Prepare reports and dashboards for senior management, highlighting quality metrics, trends, and recommendations.

📌 Security Operations (SecOps) Consultant / Lead (Mumbai)
🏢 RELIX HR Consulting- Recruitment Partner for Excellence
📍 Mumbai