Standard Operating Procedure (SOP) / Terms of Service(Applicable to All Security Personnel)1.

General

Conduct

- All security personnel shall maintain discipline, honesty, and integrity at all times.

- Employees must behave courteously and respectfully towards clients, visitors, and fellow employees.

- Any act of misconduct, negligence, or violation of company rules will result in disciplinary action.

2. Attendance & Punctuality

- All personnel must report to the duty location at least 15 minutes before the commencement of their shift.

- Proper handover procedures must be completed during every shift change.

- Absence from duty without prior approval is strictly prohibited.

3. Uniform & Appearance

- Security personnel must wear a clean, complete, and well-maintained uniform while on duty.

- The Company Identity Card (ID Card) must be displayed prominently at all times.

4. Duties & Responsibilities

- Remain alert and vigilant throughout the duty period. Sleeping while on duty is strictly prohibited.

- Do not leave the duty post until properly relieved by the designated replacement.

- Ensure that all visitors and vehicles are thoroughly checked before granting entry.

5.

Access

Control

- Do not permit unauthorized persons to enter the premises.

- Maintain accurate records of all visitors, vehicles,



and materials in the prescribed registers.

6.

Emergency

Response

- Immediately inform the Supervisor in the event of fire, theft, or any other emergency.

- Remain calm and follow the prescribed safety and emergency procedures.

7.

Mobile Phone

Usage

- The use of mobile phones for personal purposes during duty hours is strictly restricted.

- Mobile phones may only be used with prior permission during emergencies.

8.

Prohibited

Activities

- Sleeping while on duty, consuming alcohol or other intoxicating substances, and engaging in arguments or misconduct are strictly prohibited.

- Disclosure of the Company's confidential information to any unauthorized person is strictly forbidden.

9. Documentation

- Maintain the Visitor Register, Vehicle Register, Incident Report, and all other security records accurately, neatly, and up to date.

10.

Disciplinary

Action

- Any employee found violating the above rules and regulations shall be subject to disciplinary action, including a verbal or written warning, suspension, or termination of employment, depending on the severity of the violation.

Pay: ₹20,000.00 - ₹25,000.00 per month

Perks

- Food provided

- Health insurance

- Paid time off

Work Location: In person

📌 Security Guard (Kochi)
🏢 WGH Hotels u0026 Resorts* (Alleppey,Munnar,Thekkady,Kochi
📍 Kochi