Level 1 - MDR Analyst (Monitoring & Initial Response) Role Overview Level 1 Analysts form the first line of defense within the 24 7 365 Managed Detection & Response operation.
They are responsible for continuous monitoring, initial triage, and escalation of alerts generated by
SentinelOne EDR, FortiSIEM, and FortiSOAR platforms are integrated with UEBA.
Key Responsibilities Monitor security alerts, dashboards, and telemetry from SentinelOne, FortiSIEM, and UEBA in real time. Perform initial triage and classification of incidents based on severity and potential impact. Follow standard operating procedures for alert validation and escalate verified incidents to Level 2 Analysts .
Maintain incident documentation, ticketing, and SLA compliance using FortiSOAR s native ticketing system. Generate and deliver daily and shift summary reports covering key detections and trends.
Experience 1-2 years of SOC or MDR operations experience. Working knowledge of SentinelOne or similar EDR , SIEM dashboards , and SOAR tools . Basic understanding of network and endpoint security fundamentals. Robust attention to detail, communication, and shift-handoff discipline.