Key Responsibilities

- Support the L3 EPP resource in deploying Trend Micro Apex One agents or similar antivirus solutions across designated endpoint groups.

- Perform agent installation, connectivity testing, and policy validation on deployed endpoints, logging outcomes and escalating failures to L3.

- Manage exception and exclusion requests during rollout, tracking requests, obtaining L3 approval, applying configuration changes, and maintaining the exception register.

- Assist in the transition to ongoing operations and maintenance support post-rollout, focusing on pattern file update monitoring, policy change testing, console health checks, and coverage reporting.

- Maintain detailed deployment and operations activity logs, updating the Motadata ServiceOps EPP work queue as needed.

- Conduct regular security assessments and audits to ensure compliance with security policies and standards.

- Collaborate with IT teams to enhance existing security frameworks and develop new strategies to mitigate emerging threats.

- Provide technical support and guidance to clients and team members on endpoint protection issues.

Overview

- The Security Analyst - Endpoint Protection is a crucial role within the consulting sector, responsible for safeguarding client endpoints from security threats.

- This position is based in Bangalore and requires a seasoned professional with a deep understanding of endpoint protection technologies.

- As part of a agile team, the analyst will work with advanced security tools to deploy, manage, and monitor antivirus solutions across multiple client environments.

- The role demands strong analytical and problem-solving skills to ensure the security and integrity of client IT operations.

- The Security Analyst will collaborate with other IT professionals to maintain and enhance existing security frameworks.

- In this role,



the Security Analyst will play an integral part in supporting the L3 Endpoint Protection Platform (EPP) resource.

- The analyst will oversee the deployment and management of security agents, ensuring seamless integration and operation across all endpoints.

- The role involves close interaction with clients to manage exceptions, monitor updates, and ensure compliance with security policies.

- The position offers the opportunity to transition into ongoing operations and maintenance support, where the analyst will assist in monitoring pattern file updates, testing policy changes, and conducting health checks.

- The ability to maintain accurate deployment and operational logs is essential, as is the capability to update and manage service operations work queues.

- The Security Analyst is expected to be familiar with a variety of endpoint security tools, and to possess the skills necessary to troubleshoot installation and connectivity issues.

- The role also requires a disciplined approach to tracking and logging deployment activities, ensuring that all processes are documented and escalated appropriately when necessary.

Requirements

- More than 3 years of experience in endpoint security or IT operations, with a focus on antivirus solutions.

- Proficiency in using endpoint security tools and agent-based deployment processes across multiple sites.

- Experience in Windows/Linux endpoint administration, including agent installation and basic troubleshooting.

- Structured tracking and logging discipline for large-scale antivirus or endpoint protection deployment activities.

- Ability to follow endpoint standard operating procedures (SOPs) and escalate issues that are out of scope correctly.

- Trend Micro product awareness training is preferred, along with other relevant security certifications.

- Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.

📌 Security Analyst (Bengaluru)
🏢 Net Connect
📍 Bengaluru