: Scrum Master (AI Projects)

Location: Delhi NCR (Remote) Experience: 35 years

Employment Type: Full-time

Company: Grey Chain AI

Website: greychaindesign.com

LinkedIn: linkedin.com/company/grey-chain

About Grey Chain

Grey Chain is a Generative AI-as-a-Service and Digital Product Engineering firm, founded by leaders from BCG, KPMG, RBS, and Microsoft. We help enterprises reimagine user experiences through disruptive, transformational thinking building next-generation AI, mobile, and digital products for clients ranging from Fortune 500 companies to global non-profits, including UNICEF, BOSE, KFintech, and WHO. With a growing team of 100+ product engineering specialists, we work at the intersection of Generative AI, mobile app development, and enterprise digital transformation delivering with an Agile, DevOps-driven approach across global markets.

About the Role

We are looking for an experienced Scrum Master to lead agile delivery for our AI-driven product teams. This role requires someone who has genuinely worked as a Scrum Master before (not just in a hybrid PM/Scrum capacity) and is comfortable operating in a fast-paced, client-facing environment across global time zones.

Key Responsibilities

- Run end-to-end Scrum ceremonies (sprint planning, daily stand-ups, sprint reviews, retrospectives) for AI project teams
- Act as the primary point of contact for client communication, including regular status updates and expectation management
- Lead and coordinate client demos, ensuring smooth presentation of sprint deliverables




- Proactively identify and remove blockers/impediments for the development team
- Maintain comprehensive documentation — sprint reports, backlogs, velocity tracking, and process artifacts
- Manage stakeholder relationships across internal teams and external clients, balancing priorities and timelines
- Coach the team on Agile/Scrum best practices and drive continuous process improvement
- Collaborate closely with Product Owners, engineers, and data scientists on AI/ML project workflows
- Facilitate communication across distributed, global teams and time zones

Requirements
- 3–5 years of experience working specifically as a Scrum Master (hands-on, not incidental)
- Prior experience on AI/ML-based projects strongly preferred
- Demonstrated experience handling direct client communication and leading client demos
- Strong track record of unblocking teams and driving sprint delivery
- Excellent documentation and reporting skills
- Strong stakeholder management skills, including with senior/external stakeholders
- Comfortable working with international clients and adapting to different time zones
- Ability to thrive in quick-paced, ambiguous, and evolving project environments
- Scrum certification (CSM/PSM) preferred but not mandatory if experience is robust

Good to Have
- Familiarity with tools like Jira, Confluence, Azure DevOps, or similar
- Exposure to AI product development lifecycle
- Experience working in a remote-first or hybrid distributed team setup

Location & Work Mode Based out of Delhi NCR, with remote working flexibility. Occasional in-person collaboration may be required.

📌 Scrum Master (Delhi)
🏢 Grey Chain
📍 Delhi