- Incident Triage and Resolution: Diagnose, analyze, and resolve functional issues reported & escalating to SAP support when necessary.
- Configuration Maintenance: Review, update, and maintain Employee Central configurations based on evolving business requirements or identified defects.
- Change Request Management: Gather, document, and implement enhancements or changes in processes following ITIL or client-specific change management protocols.
- User Access and Security Management: Manage permissions, roles, and access rights (RBP) to ensure data security and compliance and S-User ID provisioning.
- Release and Regression Testing: Test new releases, patches, or configurations in test environments and validate post-deployment in production.
- System Health Checks: Proactively review dashboards, reports, and audit logs for anomalies that could indicate underlying issues.
- Process Monitoring and Improvement: Monitor for recurring issues or process inefficiencies and recommend or drive improvements.
- Collaboration with Integration Team:
Work closely with integration developers and external system owners to resolve data flow or interface issues.
Qualifications
Required
- 3+ years experience configuration SAP SuccessFactors with Employee Central Certification
- Strong communication, technical and remote collaboration skills
- Excellent organization, analytical, planning and leadership skills
- Experience in dealing with multiple projects and cross-functional teams and ability to coordinate across teams in a large matrix organization environment Strong relationship building and consulting skills
- Fosters a climate conducive to establishing positive working relationships with clients and cross functional team members
- Knowledge of SAFe methodology
- Experience in other SAP SuccessFactors modules such as PMGM, RCM etc..
Preferred:
- Experience on ServiceNow and Strong BSA skills
- Experience working with Protected development processes SAFe Scrum master certification
📌 SAP SF EC Analyst (Pune)
🏢 NewVison
📍 Pune
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