Company Description MEIKO is a German product company and a global technology and service provider specializing in professional warewashing, cleaning and disinfection technology, as well as sustainable food waste treatment systems. With more than 2,500 employees in over 30 countries, MEIKO supports professionals worldwide in delivering outstanding performance through efficient processes and reliable service. Our subsidiary in Bangalore is expanding as a decentralized IT Global Capability Center (GCC) under Group Services India, offering a wide range of technical responsibilities and opportunities for ownership.

We provide a German-style working environment, individualized development paths, and close, open collaboration with our headquarters in Germany and subsidiaries around the world. Key Responsibilities

Translate business requirements into scalable Salesforce solutions

Configure and continuously enhance Salesforce Service Cloud (e.g., workflows, automation, case management)

Contribute to integration scenarios and ensure data consistency across systems

Act as the interface between business stakeholders, technical teams, and external partners

Collaborate closely with the external Salesforce implementation partner, with the goal of building internal expertise

Ensure quality, stability, and maintainability of implemented solutions

Create and maintain technical documentation, test scenarios, and perform testing

Provide 3rd level support and contribute to continuous improvement

Work in close collaboration with international teams (India and HQ Germany)

Serve as the primary administrator for the overall Salesforce platform landscape,



including Sales Cloud, Marketing Cloud, and future Service Cloud capabilities, ensuring availability, usability, security, and data quality, including user management, security administration, platform governance, and operational support across clouds Key Requirements

8+ years of hands-on Salesforce experience in implementation projects, ideally focused on Service Cloud

Strong understanding of the Salesforce data model (objects, fields, relationships, sharing)

Solid experience in Salesforce configuration, including flows, automation, case management, and user/role management

Basic development knowledge (Apex, Lightning, LWC) with the ambition to deepen these skills

Experience with REST APIs, integrations, and version control systems (e.g., Git)

Experience working on production Salesforce environments and in agile delivery setups (e.g., Scrum)

Proven experience as a Salesforce Administrator supporting multiple Salesforce clouds and business functions in a productive enterprise setting

Strong knowledge of Salesforce platform administration, including security concepts, user management, access governance, and cross-cloud administration

Understanding of service and customer support processes

Experience collaborating with external implementation partners

Strong combination of process understanding and requirements engineering skills

Experience working in distributed international teams

Excellent communication skills in English (C1 minimum, mandatory); German is not required

Location: Yelahanka, Bengaluru, India (On-site, no shift work, standard local working hours)

📌 Salesforce Platform Administrator & Consultant (Service Cloud Focus) (Bengaluru)
🏢 MEIKO India
📍 Bengaluru