The team Customer has to do much more than keep the wheels turning; it is the engine that drives functional excellence and the enabler of innovation and long-term growth.

Learn more about: Customer Your Work Profile As a Consultant in our Consulting team, you'll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations. Takes responsibility for own work or workstream, ensuring engagement/project objectives and Deloitte quality standards are met.

Develops scalable Salesforce solutions using configuration, customization, and Agentforce capabilities.

Designs, implements, and optimizes Salesforce Agentforce solutions for AI-powered automation, digital workforce, and intelligent customer engagement.

Proactively identifies workstream risks and issues; resolves them or escalates to engagement/account leadership.

Identifies opportunities to improve the efficiency and effectiveness of key business processes.

Builds knowledge in the Salesforce ecosystem by contributing to firm initiatives, learning programs, and industry events.

Applies awareness of global technology trends to address client needs and enhance recommendations.

Understands the impact of emerging technologies, including AI and autonomous agents, on business processes and Salesforce implementations.

Key Skills Required Prior hands-on experience with Salesforce and Salesforce Agentforce is mandatory.

Strong experience in designing, configuring, and implementing Agentforce solutions for AI-driven customer service and business process automation.

Extensive experience in solution design, client management, client demonstrations, and conducting design and development workshops.





Good understanding of Salesforce capabilities including Lightning Experience, Integrations, Apex, LWC, Flow, and project implementation methodologies.

Hands-on experience with one or more Salesforce Clouds such as Sales Cloud, Service Cloud, Industry Clouds, or Salesforce Platform.

Ability to understand business requirements, prepare effort estimates, and define end-to-end solution architecture.

Experience leading client engagements and managing multi-member project teams.

Demonstrated project discipline with robust focus on quality, timelines, and deliverables.

Strong understanding of Force.com platform and Salesforce implementation best practices.

Ability to prepare project documentation including requirement documents, solution design documents, use cases, test plans, and training materials.

Experience handling client deliverables and stakeholder communication.

Knowledge of Heroku and eCommerce integrations will be an added advantage.

Desired

Qualifications 5 to 11 years of relevant experience in a consulting or management-oriented environment.

Minimum 12 end-to-end Salesforce implementation projects, including hands-on exposure to Agentforce implementations or AI-powered Salesforce solutions.

Salesforce certifications (Administrator, Platform Developer, AI Specialist, Agentforce Specialist, or relevant certifications) are preferred.

Graduate degree (Science or Engineering) from a premier institute.

Location and Way of Working Base location: PAN India

Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs.

Willingness to travel for short- and long-term client engagements, as required.

📌 Salesforce Agentforce Developer (Bengaluru)
🏢 Deloitte
📍 Bengaluru