31 Jul
|
Aptara
|
Chennai
Roles and Responsibilities :
- Manage client relationships through effective communication, ensuring high levels of satisfaction and retention.
- Coordinate with internal teams to resolve customer issues and improve overall service delivery.
- Develop and maintain accurate records of client interactions, transactions, and correspondence.
- Identify opportunities for growth and upselling/cross-selling services to existing clients.
Job Requirements :
- Excellent verbal and written communication skills in English
- Good comm skills with ability to handle multiple stakeholders simultaneously.
- 0-1 year experience in BPO/Call Centre setting or similar industry preferred but not mandatory.
📌 Sales Operations Specialist (Chennai)
🏢 Aptara
📍 Chennai