Please find the JD. Role - Sales Executive Location- Tirupati Responsibilties:

- 1. Responsible for achieving daily / weekly / monthly targets as specified by the BM 2. Maintain & follow grooming standards as specified in the SOP Manual 3. Adhere to Enquiry Management & Booking Process as specified in the SOP Manual 4. Responsible for handling enquiries through Walk-in, Telephonic, Email, City PSA & Travel Agents 5. Ensure that the customer is provided with complete details pertaining to the product & cost 6. Responsible for relationship building and servicing the city PSA & TAs 7. To maintain query turnaround time as per SOP 8. Initiate tele sales calls for follow-ups & closure of sales bookings 9. Responsible for coordinating with the service team for the post-sale process 10.

Maintain Daily Sales

Report 11. Responsible to maintain their enquiries in a database for future follow-ups and to regularly send emails on current offers 12.



Responsible for maintaining Customer Satisfaction levels @ min 95% during the entire customer interaction 13. Adhere to company policy and systems 14. Ensure zero monetary losses by cancellation of liabilities and timely collections 15. Ensure minimal risk-related exposure for the organisation by doing all necessary due diligence.

- Ensure compliance to systems and processes as per audit requirements. 17.

Ensuring Business

Losses are reduced.

- Attending to customer escalations and resolving them in a timely manner.
- Identify new revenue generation opportunities for distribution expansion and ensuring repeat business opportunities 20. Understanding the market and gaining competition insights and accordingly changing plans and strategy. Requirments:
- HSC/ Bachelors degree in any related field. 1 to 3 years of experience in travel sales Strong verbal and written communication skills to handle enquiries across multiple channels.

📌 Sales Executive (Tirupati)
🏢 Thomas Cook India
📍 Tirupati