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Role - Sales Executive

Location- Tirupati

Responsibilties:-

- Responsible for achieving daily / weekly / monthly targets as specified by the BM
- Maintain & follow grooming standards as specified in the SOP Manual
- Adhere to Enquiry Management & Booking Process as specified in the SOP Manual
- Responsible for handling enquiries through Walk-in, Telephonic, Email, City PSA & Travel Agents
- Ensure that the customer is provided with complete details pertaining to the product & cost 6. Responsible for relationship building and servicing the city PSA & TAs
- To maintain query turnaround time as per SOP
- Initiate tele sales calls for follow-ups & closure of sales bookings
- Responsible for coordinating with the service team for the post-sale process
- Maintain Daily Sales Report
- Responsible to maintain their enquiries in a database for future follow-ups and to regularly send emails on recent offers




- Responsible for maintaining Customer Satisfaction levels @ min 95% during the entire customer interaction
- Adhere to company policy and systems
- Ensure zero monetary losses by cancellation of liabilities and timely collections
- Ensure minimal risk-related exposure for the organisation by doing all necessary due diligence.
- Ensure compliance to systems and processes as per audit requirements.
- Ensuring Business Losses are reduced.
- Attending to customer escalations and resolving them in a timely manner.
- Identify new revenue generation opportunities for distribution expansion and ensuring repeat business opportunities
- Understanding the market and gaining competition insights and accordingly changing plans and strategy.

Requirments:-

HSC/ Bachelors degree in any related field.

1 to 3 years of experience in travel sales

Strong verbal and written communication skills to handle enquiries across multiple channels.

📌 Sales Executive (India)
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