Job DescriptionPlease find the JD.

NRole - Sales Executive

NLocation- Tirupati

nResponsibilties:-

N1. Responsible for achieving daily / weekly / monthly targets as specified by the BM

N2. Maintain & follow grooming standards as specified in the SOP Manual

N3. Adhere to Enquiry Management & Booking Process as specified in the SOP Manual

N4. Responsible for handling enquiries through Walk-in, Telephonic, Email, City PSA & Travel Agents

N5. Ensure that the customer is provided with complete details pertaining to the product & cost 6. Responsible for relationship building and servicing the city PSA & TAs

N7. To maintain query turnaround time as per SOP

N8. Initiate tele sales calls for follow-ups & closure of sales bookings

N9. Responsible for coordinating with the service team for the post-sale process

N10. Maintain Daily Sales Report

N11. Responsible to maintain their enquiries in a database for future follow-ups and to regularly send emails on new offers

N12.



Responsible for maintaining Customer Satisfaction levels @ min 95% during the entire customer interaction

N13. Adhere to company policy and systems

N14. Ensure zero monetary losses by cancellation of liabilities and timely collections

N15. Ensure minimal risk-related exposure for the organisation by doing all necessary due diligence.

N16. Ensure compliance to systems and processes as per audit requirements.

N17. Ensuring Business Losses are reduced.

N18. Attending to customerescalations and resolving them in a timely manner.

N19. Identify recent revenue generation opportunities for distribution expansion and ensuring repeat business opportunities

N20. Understanding the market and gaining competition insights and accordingly changing plans and strategy.

NRequirments:-

NHSC/ Bachelors degree in any related field.

N1 to 3 years of experience in travel sales

NStrong verbal and writtencommunication skills to handle enquiries across multiple channels.

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