- Analyze client requirements and design customized technical solutions to address specific challenges.
- Conduct in-depth product demonstrations, highlighting technical features, applications, and advantages.
- Provide technical support and guidance throughout the pre-sales and post-sales process.
1. Sales Engineering Activities:
- Collaborate with the sales team to develop strategies and proposals that align with client needs.
- Create technical documentation, including proposals, presentations, and cost estimates.
- Negotiate technical terms and ensure solutions meet both client expectations and company standards.
1. Market and Technology Insights:
- Keep abreast of emerging technologies, industry standards, and competitive products.
- Gather and analyze market intelligence to identify new opportunities and refine product offerings.
- Liaise with the product development team to ensure continuous improvement based on customer feedback.
1. Cross-Functional Collaboration:
- Work closely with R&D;, operations, and support teams to ensure seamless implementation of solutions.
- Serve as a key technical liaison between clients and internal stakeholders.
Qualifications and Skills:
- Education: BTech/Diploma in Engineering (any stream) or equivalent technical background (pass or fail).
- Technical Expertise: Robust understanding of engineering concepts, systems integration, and technical troubleshooting.
- Problem-Solving Skills: Ability to analyze complex technical problems and develop innovative solutions.
- Communication Skills: Excellent verbal and written communication skills for engaging with both technical and non-technical audiences.
- Technical Tools: Familiarity with CAD tools, CRM platforms, and project management software is an advantage.
- Experience: Prior experience in technical sales, system design, or engineering roles is highly desirable.