The Opportunity: We are looking for smart & creative candidates who want to Learn and Grow, and to Innovate because they love the challenge of solving business problems.
Objectives aligned to this role: Sales excellence, customer satisfaction, and overall business growth.
What would you do?
- Collaborate with the Key Account team and Account Executives to develop account strategies and execute plans for revenue growth within existing accounts.
- Conduct regular check-ins and proactive outreach to ensure client satisfaction and identify opportunities for upselling or cross-selling.
- Conduct thorough account reviews to assess usage, identify challenges, and propose solutions to maximize client value.
- Maintain accurate and up-to-date records of client interactions, opportunities, and account activities in the CRM system.
- Work closely with the Customer Success team to ensure smooth onboarding of recent services or products and ongoing support for clients.
• Proactively communicate product updates, enhancements, and industry trends to clients.
- Execute account enrichment strategies to build account information, organizations objective, database accuracy, and understanding of client challenges.
- Proactively update and maintain CRM records with accurate account details, interactions, and challenges identified within the target accounts.
Required Skills
- 2-4 years of experience in sales development, lead generation, or similar roles in a B2B environment.
- Good Analytical Skills and Adept at Problem-Solving Skills
- Excellent Verbal and Written communication
- Ability to work seamlessly in a team environment and create excellent team dynamics
- Experience in BFSI and CRM domain shall be preferred but not a mandate
📌 Sales Development Associate (Delhi)
🏢 Businessnext
📍 Delhi
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