Role Overview Sales Support Executive The Sales Support Executive will provide end-to-end operational support to the sales team by managing pre-sales and post-sales activities, ensuring smooth execution of the Quote-to-Cash process and maintaining effective coordination with customers, suppliers, and internal stakeholders.

The role involves acting as an L1 support for Sales teams, resolving day-to-day queries, coordinating with cross-functional teams, tracking sales processes, and ensuring timely closure of issues. The candidate will support digital transformation initiatives, process improvements, and tools like Optimus Lead-to-Quote journey to improve sales efficiency.

The position requires strong coordination skills, understanding of telecommunication services, knowledge of sales operations, deal governance, SOX compliance guidelines, and the ability to work with multiple teams to meet business SLAs and customer expectations.

Key Highlights:





- Support end-to-end sales operations (Pre-sales to Post-sales)
- Provide L1 support to sales teams and resolve process-related queries
- Coordinate with internal teams for issue resolution and escalations
- Manage sales processes, documentation, and system updates
- Ensure compliance with corporate deal governance and SOX guidelines
- Drive process improvements and digital transformation initiatives
- Work closely with cross-functional teams to achieve business goals

Ideal Candidate Profile: A candidate with experience in Sales Operations, Sales Support, Telecom Operations, Customer Coordination, or Order Management with valuable communication skills, analytical ability, and proficiency in MS Office tools. Understanding of telecom products/services and sales lifecycle will be an added advantage.

📌 Sales Coordinator (Mumbai)
🏢 3 point Human Capital
📍 Mumbai