Company: Ravan.ai

Location: New Delhi (In-office, Day Shift)

Experience: 1–2 years

About Ravan.ai

Ravan.ai builds real-time multilingual AI voice agents and complete sales automation systems that help businesses convert website traffic into qualified appointments 24/7. We work with advanced CRM platforms, automation tools, and AI-driven customer engagement systems used by thousands of companies.

Job Overview

We are looking for a versatile Sales & Client Support Associate who can handle both client-facing sales activities and technical support work.

This role combines sales, customer success, CRM operations, basic technical testing, and hands-on use of tools like GoHighLevel (GHL), Salesforce, and other automation platforms. Ideal for candidates with 1–2 years of experience who enjoy wearing multiple hats and growing in a fast-paced AI product company.

Key Responsibilities

Sales & Business Development

- Identify, qualify, and follow up with leads
- Conduct product demos and explain Ravan.ai solutions to prospects
- Support the sales pipeline by managing leads, follow-ups, and deal progression
- Understand client requirements and help close opportunities
- Maintain accurate sales records and pipeline updates in CRM

Client Support & Success

- Handle client queries, onboarding, and day-to-day support
- Build and maintain strong client relationships through regular communication
- Track issues, coordinate with internal teams, and ensure timely resolution
- Assist clients with platform usage and best practices

Technical & CRM Operations

- Work extensively with GoHighLevel (GHL), Salesforce, and other CRM/automation tools
- Create and manage workflows, pipelines, automations, forms, and client journeys
- Perform basic testing of features, workflows, and integrations
- Troubleshoot common issues related to CRM setups, automations, and tool configurations
- Maintain clean and accurate client data across systems




- Support integrations and basic technical tasks as needed

Internal Coordination

- Manage daily tasks, project updates, and cross-team communication
- Maintain documentation, reports, and process notes
- Collaborate with engineering, product, and sales teams to ensure smooth delivery

Requirements

- 1–2 years of experience in sales support, client success, CRM operations, or customer support roles
- Hands-on knowledge of GoHighLevel (GHL) and/or Salesforce
- Familiarity with additional CRM, automation, or sales tools is a strong plus
- Ability to handle both sales conversations and basic technical support/testing tasks
- Valuable communication skills (written and verbal)
- Strong problem-solving ability and willingness to learn new tools quickly
- Ability to manage multiple tasks and work in a fast-paced environment
- Comfortable working full-time from the Recent Delhi office

Preferred Qualifications

- Experience selling SaaS or technology products
- Background in testing workflows, automations, or basic technical support
- Exposure to AI tools, voice platforms, or marketing automation systems
- Bachelor's degree in any stream (preferably Business, IT, Computer Science, or related)

Engagement Details

- Employment Type: Full-time
- Work Mode: On-site only (New Delhi office – Day Shift)
- Candidates from anywhere in India are welcome to apply and must be willing to relocate to New Delhi
- Start: Immediate

Why Join Ravan.ai

- Work directly with cutting-edge AI voice and sales automation products
- Gain deep hands-on experience with GHL, Salesforce, and modern CRM/automation stacks
- Build dual expertise in sales and technical client support
- Clear growth path in a high-growth AI company

If you enjoy selling technology products and supporting clients with tools like GHL and Salesforce, we'd love to hear from you.

Apply by sharing your LinkedIn profile, resume, and a short note about your experience with CRM tools and sales/support work.

📌 Sales & Client Support Associate (Technical + Sales) Ravan.ai (Delhi)
🏢 Ravan.AI
📍 Delhi