The Roster Lead will be responsible for leading and managing the roster and attendance management function for the assigned region/business unit. The role involves workforce planning, shift allocation, attendance monitoring, payroll coordination, ERP management, and MIS reporting while leading a team of 810 roster executives/coordinators.

The position requires strong leadership, operational coordination, analytical skills, and the ability to ensure accurate manpower deployment and payroll support in alignment with business requirements.

Key Responsibilities

1. Team Management & Leadership

- Lead, guide, and manage a team of 8–10 Roster Executives/Coordinators.
- Allocate responsibilities and monitor team performance to ensure timely deliverables.
- Conduct regular reviews, training, and mentoring sessions for team members.
- Ensure adherence to company policies, roster processes, and operational standards.
- Drive accountability, productivity, and continuous improvement within the team.

2. Roster Management

- Prepare and manage daily, weekly, and monthly employee rosters.
- Ensure optimum manpower allocation based on operational requirements.
- Manage shift scheduling, replacements, weekly offs, and absenteeism adjustments.
- Coordinate with Operations teams for uninterrupted manpower deployment.
- Monitor roster compliance and maintain operational efficiency across sites.

3. Attendance Management

- Supervise daily attendance tracking across all assigned locations/sites.
- Ensure accurate marking of attendance, leave, absenteeism, and overtime.
- Verify attendance records and resolve discrepancies within defined timelines.
- Monitor attendance trends and escalate manpower shortages proactively.

4. ERP & System Management





- Manage and maintain employee data in ERP systems (Satura/Saturan or similar platforms).
- Ensure timely and accurate system updates related to roster and attendance.
- Generate operational and attendance reports through ERP systems.
- Coordinate with IT/ERP support teams for issue resolution and system improvements.

5. Payroll Coordination

- Coordinate with the Payroll team for accurate salary processing.
- Ensure timely sharing of validated attendance and shift data.
- Support resolution of payroll discrepancies related to attendance, shifts, and overtime.
- Maintain payroll data accuracy and compliance with payroll timelines.

6. MIS & Reporting

- Prepare and publish daily, weekly, and monthly MIS reports.
- Maintain workforce dashboards, attendance summaries, and deployment reports.
- Analyze manpower and attendance data to support management decisions.
- Present operational insights and reports to management as required.

7. Data Management & Compliance

- Maintain accurate employee and operational records using MS Excel and ERP systems.
- Handle large datasets related to manpower planning, attendance, and workforce allocation.
- Ensure data integrity, confidentiality, and process compliance.
- Maintain proper documentation and audit readiness.

8. Cross-Functional Coordination

- Act as a key point of coordination between Operations, HR, Payroll, and Site Teams.




- Support issue resolution related to deployment, attendance, and payroll.
- Ensure smooth communication and workflow between departments.
- Coordinate with stakeholders to improve operational efficiency.

Required Skills & Competencies

- Strong leadership and team management skills
- Expertise in roster planning and workforce management
- Advanced knowledge of MS Excel (VLOOKUP, Pivot Tables, Data Analysis, Reports)
- Experience in attendance management systems and ERP platforms
- Good understanding of payroll processes and compliance
- Robust analytical, problem-solving, and decision-making skills
- Excellent communication and stakeholder management abilities
- Ability to manage multiple tasks and work under pressure
- Strong organizational and time management skills
- High attention to detail and data accuracy

Educational Qualification

- Graduate in any discipline
- MBA / PGDM in HR or Operations will be an added advantage

Experience Required

- 4–7 years of experience in roster management, workforce management, payroll coordination, or operations support
- Minimum 1–2 years of experience in team handling/leadership role preferred
- Experience in the security services/manpower-intensive industry will be an advantage

Key Performance Indicators (KPIs)

- Accuracy of roster and attendance records
- Timely payroll support and error reduction
- Manpower deployment efficiency
- MIS reporting accuracy and timelines
- Team productivity and process adherence
- Attendance discrepancy resolution turnaround time

Preferred Industry

- Security Services
- Facility Management
- Workforce Management
- Staffing & Operations Support Services

📌 Roster - Lead (Bengaluru)
🏢 G4S
📍 Bengaluru