Passionate about robotics, technical support, and ensuring Autonomous Mobile Robots (AMRs) perform seamlessly in live industrial environments?

Botsync Technologies Pvt. Ltd., Asia's Leading Robotics & Automation Solutions Provider, is looking for a Senior Robotics Operations Engineer to join our Robotics Operations team and deliver world-class technical support while driving operational excellence across our global customer deployments.

What you'll do

Deliver first-line technical support for Botsync's AMRs and SyncOS platform across global customer deployments

Monitor deployed robotic systems and proactively resolve issues before they impact operations

Troubleshoot software, hardware, networking, embedded systems, and robotics-related issues

Perform root cause analysis across electronics, sensors, PCBs, deployment configurations, and AMR software

Build automation tools, monitoring dashboards, alerts, and support workflows to improve operational efficiency

Coordinate remote deployments and work closely with Robotics, Embedded, Software, and Deployment Engineering teams

Prepare customer-specific workflows using Botsync's no-code SyncOS platform

Maintain detailed technical documentation, incident reports,



and knowledge base articles while delivering an exceptional customer experience We're looking for:

Bachelor's degree in Electronics, Electrical Engineering, Robotics, Mechatronics, Computer Science, or a related engineering discipline

4+ years of experience in Robotics Operations, Technical Support, Automation Engineering, or Customer Support Engineering

Strong troubleshooting skills across hardware, software, networking, and embedded systems

Familiarity with Linux, networking fundamentals, robotics systems, and industrial automation

Basic programming or scripting knowledge in Python, Bash, or similar languages

Excellent analytical, communication, and customer-facing skills

Comfortable working in rotational shifts and supporting remote customer deployments Why Botsync?

Work on real-world robotics deployments across APAC

Own projects from installation through successful customer deployment

Collaborate with teams across Southeast Asia, India, Australia, South Africa, and the USA

Enjoy competitive compensation, comprehensive health perks, and continuous learning opportunities

Ready to build the future of robotics? Send your resume to [email protected]

📌 Robotics Operations Engineer (Bengaluru)
🏢 Botsync
📍 Bengaluru