RMC Ops Admin Description - Job Summary This role is responsible for supporting the development implementation and governance of product support or solution portfolio throughout the lifecycle ensuring alignment with pricing strategies and seamless service delivery The role represents services within product or solution portfolio core teams incorporating service requirements into various product development stages and analyzing business performance to identify areas for improvement The role collaborates globally to implement innovative services and solutions influences customer projects and develops compelling proposals to drive revenue growth The role also participates in complex cross-functional initiatives solves challenging problems and leads moderate to high complexity projects Responsibilities Engages in the planning of product support or solution portfolios throughout their entire lifecycle ensuring alignment with pricing strategies seamless end-to-end service delivery and readiness for sales along with their associated processes Represents services within product or solution portfolio core teams and incorporates service requirements into various product development stages including activities like product warranty support and cost analysis as well as the development of content and collateral for service product marketing Utilizes understanding of customer business requirements to develop business case validate the solution and demonstrate services added value Influences customer assessment planning and management of network projects ensuring customer satisfaction Develops compelling proposals for new business advantages features and promotions driving revenue growth Analyzes the business identifies root causes and formulates recommendations and solutions to drive enhancements in business performance Collaborates across regions geographies and global teams to assist in the implementation of innovative services solutions or programs and their associated processes to address evolving customer and market demands while promoting profitable growth Utilizes both technical and business acumen to participate in complex cross-functional initiatives with significant impact on the services business Solves difficult and complex problems with a fresh perspective demonstrating good judgment in selecting creative solutions and managing projects independently Leads moderate to high complexity projects delivering professionally written reports and supports the realization of operational and strategic plans Education Experience Recommended Four-year or Graduate Degree in Business Administration or any other related discipline or commensurate work experience or demonstrated competence Typically has 4-7 years of work experience preferably in service business management delivery solution architecting business planning or a related field or an advanced degree with 3-5 years of work experience Preferred Certifications NA Knowledge Skills Agile Methodology Analytics Business Development Business Strategies Business To Business Customer Relationship Management Data Analysis Digital Marketing Go-to-Market Strategy Key Performance Indicators KPIs Market Research Marketing Marketing Strategies New Product Development Product Management Product Marketing Product Strategy Project Management Thought Leadership Value Propositions Cross-Org Skills Effective Communication Results Orientation Learning Agility Digital Fluency Customer Centricity Impact Scope Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process Complexity Responds to moderately complex issues within established guidelines Disclaimer This describes the general nature and level of work performed in this role It is not intended to be an exhaustive list of all duties skills responsibilities knowledge etc These may be subject to change and additional functions may be assigned as needed by management Job - Services Schedule - Full time Shift - No shift premium India Travel - Not Specified Relocation - Yes Equal Opportunity Employer EEO - HP Inc provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law s Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested This information is provided voluntarily The information obtained will be kept in strict confidence For more information review HP s or read about your rights as an applicant under the law here
📌 Rmc Ops Admin (India)
🏢 Hp
📍 India
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