Company: Syncopated Marketing

Location: Bhopal, Madhya Pradesh

Work arrangement: 100% in-office

Experience: 2 to 6 years

Employment type: Full-time About Syncopated Marketing Syncopated Marketing is an email and retention marketing agency working with ecommerce brands across US, Canada, and Europe. We help brands generate more revenue from their existing traffic and customers through email and SMS marketing. Our team manages the complete retention channel, including strategy, campaign planning, automated flows, copywriting, design, implementation, testing, and performance analysis.

We have worked with over 70 brands across supplements, wellness, beauty, apparel, fragrances, food, jewellery, and outdoor products.

About the role We are looking for a smart and curious marketer who wants to specialise in retention marketing. Prior email marketing experience is practical, but not required. We can teach you Klaviyo, Omnisend, automated flows, and email strategy.

However, strong copywriting ability is essential. At Syncopated, retention marketers are responsible for both planning the marketing strategy and writing the copy. You will develop campaign ideas, decide what needs to be communicated, and write the emails and SMS messages yourself.

You may currently be working in social media, paid advertising, content marketing, copywriting, brand marketing, or another ecommerce marketing role. The exact channel matters less than your ability to understand customers, develop strong marketing ideas, and communicate them clearly.

Key Responsibilities Understand each brand’s products, positioning, customers, competitors, and marketing voice

Research customer motivations, objections, buying behaviour, and common questions





Plan email and SMS campaigns based on the brand’s goals, calendar, and customer journey

Help build automated journeys for welcome, product abandonment, cart abandonment, post-purchase, winback, and other customer stages

Develop campaign concepts, messaging angles, offers, and creative briefs

Brief designers and provide clear feedback on their work

Review emails for strategy, copy, design, accuracy, and brand consistency

Coordinate with the internal team to ensure campaigns and automations are completed on time

Analyse open rates, click rates, conversion rates, revenue, and other performance data

Identify what worked, what did not, and what should be tested next

Gradually take ownership of client accounts as you become ready Who we are looking for 2 to 6 years of experience in marketing, copywriting, content, social media, paid advertising, branding, ecommerce, or a related role A completed MBA, PGDM, or another relevant postgraduate qualification

Excellent written English

Strong copywriting ability and the willingness to write every day The ability to understand a product, identify why someone would buy it, and turn that insight into persuasive copy A good understanding of hooks, offers, customer psychology, and brand voice The ability to write clearly in different tones for US, Canadian, and European audiences

Strong research and problem-solving skills





Comfort working with numbers and analysing marketing performance The ability to learn quickly and apply feedback

Strong attention to detail, ownership, and accountability The ability to manage multiple brands and deadlines Good to have but not required Experience working with ecommerce or D2C brands

Experience with Shopify or WooCommerce

Familiarity with Klaviyo, Omnisend, Mailchimp, or another email platform

Experience writing or reviewing advertisements, emails, landing pages, captions, or other marketing copy An understanding of email marketing metrics and customer retention Tools you will work with Klaviyo

Omnisend

Shopify

WooCommerce

Figma

Notion

Slack

AI-assisted marketing and research tools Previous experience with these tools is helpful, but training will be provided.

What we offer Structured training in email, SMS, and ecommerce retention marketing

Experience working with established international ecommerce brands

Exposure to different products, industries, audiences, and marketing problems A clear path toward independently managing client accounts

Direct guidance from the founder and senior team The opportunity to build a valuable specialisation instead of remaining limited to one marketing channel A collaborative, in-office team of marketers, copywriters, and designers

Increasing responsibility and growth based on performance Important This is a full-time, 100% in-office position in Bhopal. Please apply only if you are currently based in Bhopal or are willing to relocate. You do not need previous email marketing experience. However, you must have genuine marketing experience and be able to demonstrate how you think.

📌 Retention Marketer (Bhopal)
🏢 Syncopated Marketing
📍 Bhopal