Reservation Executive (Gurugram)

Reservation Executive (Gurugram)

31 Jul
|
Hostie - Boutique travel homes
|
Gurugram

31 Jul

Hostie - Boutique travel homes

Gurugram

Company: HOSTIE – Boutique Travel Homes

Location: Gurgaon Experience: 3–6 Years

Role Type: Full time About the Role

At HOSTIE, this is not just a reservations role — this is a business-critical growth position.

We are looking for someone who can own revenue, control demand, optimize pricing, and drive occupancy while ensuring seamless booking operations across all channels.

You will act as the bridge between Sales, Revenue, and Operations, directly impacting profitability and brand positioning. Key Responsibilities

- Revenue & Pricing Strategy

Design and implement dynamic pricing strategies based on demand, seasonality, events, and competitor benchmarking

Optimize ADR (Average Daily Rate), RevPAR, and occupancy

Monitor market trends and adjust pricing in real-time 2. OTA & Channel Management

Manage and optimize listings on platforms like Airbnb and Booking.com

Ensure content quality, ranking optimization, and visibility growth

Handle promotions, discounts, and campaign strategies across OTAs

Maintain rate parity and inventory synchronization 3. Reservation & Conversion Excellence

Oversee all booking inquiries (calls, WhatsApp, OTA, website)

Drive high conversion rates with a strong sales mindset

Build structured SOPs for response time, guest handling, and upselling

Analyze lost bookings and improve conversion funnels 4.





Demand

Generation & Growth

Identify new demand channels and partnerships

Run targeted campaigns (weekend getaways, long stays, seasonal offers)

Collaborate with marketing for lead generation and brand positioning 5.

Operations

Alignment

Coordinate with operations to ensure inventory readiness and guest experience delivery

Balance overbooking risks vs occupancy optimization

Ensure smooth pre-arrival communication and guest journey 6. Data & Performance Tracking

Track and report daily pickup, occupancy, ADR, RevPAR, and conversion rates

Build dashboards and insights for leadership

Take data-driven decisions to improve revenue performance Key Skills Required

Strong understanding of revenue management & dynamic pricing

Hands-on experience with OTA platforms and channel managers

Sales-driven mindset with high conversion ability

Analytical thinking with data interpretation skills

Strong communication & cross-team coordination Preferred Background

Experience in hospitality, boutique stays, hotels, or travel startups

Prior role in Revenue Manager / Reservations Manager / OTA Manager

Familiarity with pricing tools or PMS systems Interested applicant can DM @(phone hidden)

or Drop CV [email protected]

📌 Reservation Executive (Gurugram)
🏢 Hostie - Boutique travel homes
📍 Gurugram

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