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Title and Summary Research Manager - Quantitative Market Research & Knowledge Management

Overview The Advisors Research Center (ARC) is a global team of researchers within Mastercard that delivers highquality, endtoend research in support of Mastercard's Advisors and Consulting Services. ARC partners closely with consulting teams and internal stakeholders to design, execute, and deliver rigorous research that informs strategic decisionmaking for clients across industries and markets. As part of ARC's continued growth, Global Facilities India (GFI) supports global and regional ARC engagements by providing scalable, highquality quantitative research delivery.

This role sits within the ARC Quant Research capability in GFI and plays a key role in managing quantitative research execution across fieldwork, scripting, data quality, and analysis for global research projects.

Role: As a Research Manager - Quantitative Research & Knowledge Management, you will manage quantitative research workstreams across the full project lifecycle while also ensuring that survey data, outputs, and supporting documentation are stored, structured, and reusable across ARC. Candidates for this position should have strong end-to-end quantitative research experience and an understanding of how research data should be organized, documented, and maintained to ensure it can be accessed and reused responsibly over time.



This is not an IT or systems role; it is grounded in primary market research processes and content.

Key responsibilities include: Quantitative Research Delivery

- Manage and execute quantitative research workstreams across global and regional studies.
- Coordinate and execute quantitative survey design, fieldwork execution, data processing, data analysis, and insight generation.
- Create compelling visual narratives, charts, and infographics to explain complex data trends clearly.
- Translate complex datasets into clear narratives that guide actionable insights and build client reports as per research requirements.
- Develop client-facing reports in line with Mastercard standards and in collaboration with the respective regional teams.

Data Storage, Documentation & Research Asset Management

- Own the storage and organization of survey datasets, trackers, and research outputs in line with ARC standards.
- Apply and maintain clear data structures, naming conventions, and version control across studies.
- Ensure that the data is discoverable (via the use of AI agents) and reusable across new projects.
- Ensure datasets are clean, validated, and analysis-ready prior to final storage.
- Apply consistent standards to reduce errors, duplication, or loss of institutional knowledge.

Ways of Working & Collaboration

- Partner with ARC researchers and GFI teams across regions to ensure smooth research delivery.
- Identify opportunities to improve efficiency, clarity, and reuse of research assets.
- Contribute to templates and guidelines related to quantitative research documentation.





Qualifications & Experience Core Research Experience

- Demonstrated experience in quantitative primary market research, with prior hands-on research experience within a product, technology, or digital-first organization required.
- Robust expertise across the end-to-end quantitative research lifecycle, including research design, questionnaire development, fieldwork management, statistical analysis, insight generation, and reporting.
- Hands-on proficiency in advanced quantitative research methodologies, including MaxDiff, Conjoint Analysis, Segmentation, and Regression Analysis, with the ability to apply these approaches to solve complex business and customer questions.

Data Storage & Repository Experience (Required)

- Demonstrated prior experience managing quantitative research data repositories, trackers, or shared datasets.
- Proven ownership of data organization, documentation, version control, and reuse standards across multiple studies or programs.

Technical & Tooling Skills

- Experience using quantitative tools such as SPSS, Q, DisplayR, R, or similar.
- Strong proficiency in Excel, PowerPoint, and Word for analysis and reporting.
- Confident handling multi-market and longitudinal datasets.

Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach; and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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Locations: Gurgaon, India, 122002

📌 Research Manager Quantitative Market Research & Knowledge Management (India)
🏢 Master Card
📍 India