Company Description Aditya Birla Capital Ltd is a diversified financial services company headquartered at One World Center, Jupiter Mills Compound, Senapati Bapat Marg, Mumbai, India. The organization offers a wide range of financial solutions and services to retail and institutional clients, focusing on long-term relationships and sustainable value creation.

Aditya Birla

Capital is committed to providing equal employment opportunities and maintaining a workplace free from discrimination and harassment. Diversity, Equity, and Inclusion (DEI) are integral to its recruitment policies, with hiring decisions based on business needs and candidates’ qualifications, skills, and experience. Prospective team members can expect a professional environment that values respect, fairness, and merit-based growth.

Role Description The Relationship Manager is a full-time, in office role based in Indore. The role involves managing and strengthening relationships with existing and prospective customers, understanding their financial needs, and recommending suitable products and services.

The Relationship

Manager will be responsible for onboarding new clients, conducting regular portfolio reviews, resolving customer queries, and ensuring high service standards. The position includes meeting sales and service targets,



coordinating with internal teams for smooth transaction processing, and maintaining accurate records in line with company policies and regulatory requirements. The role also requires proactive follow-up, market awareness, and contributing to branch-level business development initiatives.

Qualifications

- Strong customer relationship management, client servicing, and interpersonal skills.
- Solid communication skills, including clear verbal and written communication and active listening.
- Basic financial knowledge, ability to understand banking and investment products, and comfort with numbers.
- Proficiency in using CRM tools, MS Office (Excel, Word, PowerPoint), and digital customer engagement channels.
- Ability to work towards sales targets, negotiate effectively, and follow structured follow-up processes.
- Bachelor’s degree in Commerce, Finance, Business Administration, or a related field; relevant certifications in financial services are an advantage.
- Prior experience in banking, financial services, insurance, or customer-facing roles is preferred.
- High level of integrity, attention to detail, and adherence to compliance and regulatory guidelines.
- Capability to work on-site in Indore, manage time efficiently, and collaborate with cross-functional teams.

📌 Relationship Manager (Ujjain)
🏢 Aditya Birla Capital
📍 Ujjain