A.

Strategic Business

Development

Develop and implement regional business development strategies aligned with the organization's growth objectives.

Identify emerging market opportunities across Corporate Offices, Manufacturing Plants, Healthcare Institutions, Educational Institutions, IT Parks, Facility Management Companies, and Government Establishments.

Build a robust pipeline of prospective clients and drive conversion of opportunities into long-term contracts.

Conduct market intelligence, competitor analysis, and customer research to identify growth opportunities.

B.

Revenue

Growth & Sales Management

Achieve regional revenue, sales, and profitability targets.

Drive current account acquisition and retention of existing customers.

Develop pricing, commercial proposals, and contract negotiation strategies.

Review sales performance regularly and initiate corrective actions to achieve business goals.

Monitor sales funnel effectiveness and improve conversion ratios. C.

Client Relationship

Management

Establish and maintain strong relationships with CXOs, Procurement Heads, HR Heads, Administration Heads, Facility Managers, and Key Decision Makers.

Conduct client presentations, business reviews, and solution-based discussions.

Ensure high client satisfaction through proactive engagement and issue resolution.

Identify opportunities for cross-selling and upselling services.

D.

Tender

Management & Contract Acquisition

Lead identification and evaluation of tenders, RFPs, RFQs, and institutional business opportunities.

Coordinate bid preparation, commercial evaluations, and proposal submissions.

Negotiate commercial and contractual terms to maximize profitability while ensuring customer satisfaction.

Drive closure of strategic and high-value contracts.

E.

Regional Market

Expansion





Establish market penetration strategies across assigned territories.

Develop channel partnerships, strategic alliances, and referral networks.

Represent the organization at industry forums, networking events, and trade exhibitions.

Strengthen brand visibility and market positioning within the institutional catering segment.

F.

Cross Functional

Coordination

Collaborate closely with Operations, Culinary, Quality Assurance, Finance, Supply Chain, Procurement, and HR teams.

Ensure seamless transition of newly acquired accounts during onboarding and implementation.

Provide market insights and customer feedback to internal stakeholders for continuous improvement.

G. Team Leadership & Capability Building

Lead, mentor, and develop regional business development teams.

Set KPIs, monitor performance, and drive a high-performance sales culture.

Build succession plans and strengthen team capability through coaching and training.

Foster collaboration, accountability, and customer-centricity. H. Governance & Reporting

Maintain accurate records of opportunities, proposals, contracts, and customer interactions.

Develop regional business forecasts, budget plans, and sales MIS reports.

Present business performance updates and strategic recommendations to leadership.

Ensure compliance with organizational policies and commercial governance frameworks.

Major

Areas of Responsibility

Regional Revenue Growth

New Business Acquisition

Strategic Account Development





Client Retention & Contract Renewals

Tender & Proposal Management

Market Expansion & Penetration

Commercial Negotiation & Contract Closure

Team Leadership & Development

Sales Forecasting & Reporting

Customer Relationship Management

Competitive Intelligence

Cross-Functional Business Coordination Qualifications & Experience

Education

MBA in Marketing / Sales / Business Management preferred.

Graduate degree in Business Administration, Hospitality Management, Hotel Management, or related discipline.

Experience

12–18 years of experience in Business Development, Sales, Key Account Management, or Commercial roles.

Minimum 5 years in a leadership role handling regional or national business development responsibilities.

Experience in Institutional Catering, Food Services, Hospitality, Facility Management Services, IFM, Healthcare Catering, Industrial Catering, or Corporate Food Services preferred.

Proven track record of managing large-value contracts and achieving business growth targets.

Skills & Competencies

Strategic Sales Planning

Contract Negotiation

Key Account Management

Financial Acumen & Commercial Understanding

Stakeholder Management

Team Leadership

Presentation & Influencing Skills

Market Analysis & Business Intelligence

Proposal Development

CRM & Sales Analytics

Decision Making & Problem Solving Key Success Metrics (KPIs)

Achievement of Revenue Targets

New Client Acquisition

Annual Contract Value (ACV) Generated

Proposal-to-Conversion Ratio

Regional Market Share Growth

Contract Renewal Rate

Client Satisfaction & Retention Scores

Sales Pipeline Health

Profitability of New Accounts

Strategic Partnerships Developed

Team Productivity & Performance

Accuracy of Forecasting and Business Reporting

📌 Regional Head - Business Development (Mumbai)
🏢 Nekta Food Solutions
📍 Mumbai