- Qualification- MHA/MBA in Hospital Management

- Experience- 7 to 10 years

- Experience in a hospital or medical college is mandatory

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Job Summary The Quality Head is responsible for planning, implementing, monitoring, and continuously improving the hospital's Quality Management System (QMS). The role ensures compliance with NABH, NABL (where applicable), statutory regulations, patient safety standards, and quality improvement initiatives to deliver safe and high-quality patient care.

Key Responsibilities

- Develop, implement, and maintain the hospital's Quality Management System (QMS).

- Lead NABH accreditation, surveillance audits, and re-accreditation processes.

- Ensure compliance with NABH standards, statutory regulations, and hospital policies.

- Plan and conduct internal quality audits across all departments.

- Monitor Key Performance Indicators (KPIs) and quality indicators.

- Analyze quality data and prepare monthly quality reports for management.

- Coordinate Root Cause Analysis (RCA) and Corrective & Preventive Actions (CAPA).

- Lead patient safety initiatives, risk management, and incident reporting.

- Conduct quality improvement projects using Lean, Six Sigma, PDCA, or similar methodologies.

- Organize quality committee meetings and monitor action plan implementation.





- Develop and update hospital policies, SOPs, protocols, and quality manuals.

- Coordinate infection control, biomedical waste management, and patient safety programs with respective departments.

- Conduct training and awareness programs on quality standards, patient safety, and accreditation requirements.

- Monitor patient satisfaction, complaint management, and feedback analysis.

- Liaise with government authorities, accreditation bodies, and external auditors.

- Promote a culture of continuous quality improvement throughout the organization

Required Skills

- Robust knowledge of NABH standards and quality management systems.

- Expertise in patient safety, clinical audits, and risk management.

- Excellent analytical, problem-solving, and decision-making skills.

- Strong leadership, communication, and team management abilities.

- Proficiency in Microsoft Office (Excel, Word, PowerPoint) and quality reporting tools.

- Ability to conduct audits, training sessions, and quality improvement initiatives

- Location: Agra,Uttar Pradesh

- Interested Candidates please share your updated resume at [email protected] or contact at (phone hidden)

Pay: ₹75,000.00 - ₹95,000.00 per month

Work Location: In person

📌 Quality Head (Agra)
🏢 Pushpanjali Hospital u0026 Research Centre
📍 Agra