Role OverviewWe are looking for a Senior QA Analyst with strong experience in Order Management Systems,preferably Fluent Commerce OMS The role involves ensuring high-quality delivery acrosscomplex eCommerce and supply chain workflows through functional, integration, and APItesting.

Key Responsibilities● Ensure adherence to QA standards, testing methodologies, and best practices acrossthe QA team● Participate in and lead requirement analysis sessions to clearly understand business andtechnical objectives● Design, create, and execute comprehensive test cases based on user stories andacceptance criteria● Validate end-to-end OMS workflows including order capture, orchestration, fulfillment,and returns● Perform functional, regression, and integration testing across OMS and connectedsystems● Collaborate with developers, business analysts, and stakeholders to identify, log, andtrack defects to closure● Conduct API testing using tools like Postman to validate integrations between OMS andexternal systems● Support UAT cycles, defect triage, and release validation● Contribute to test planning, estimation, and QA reporting● Mentor junior QA team members and drive quality ownership within the team





Required Skills & Experience● 2–8 years of experience in Quality Assurance with strong functional testing expertise● Hands-on experience with OMS platforms such as Fluent Commerce OMS● Solid understanding of eCommerce and supply chain workflows (Order lifecycle,Inventory, Fulfillment, Returns)● Experience in API testing (REST/JSON) using tools like Postman

● Familiarity with test management and defect tracking tools (JIRA, Xray, Azure DevOps,etc.)● Ability to create detailed test scenarios, test cases, and test data● Strong analytical and problem-solving skills● Excellent communication and stakeholder management skills

Good to Have● Experience with test automation tools (Cypress, Playwright, Selenium, or RobotFramework)● Exposure to performance or accessibility testing● Knowledge of CI/CD pipelines and Agile/Scrum methodologies● Experience working in distributed/global teams

Key Competencies● Quality ownership and attention to detail● Ability to work in fast-paced, client-facing environments● Strong collaboration and leadership mindset● Proactive risk identification and mitigation

Education● Bachelor’s degree in Engineering, Computer Science, or related field

📌 Quality Assurance Analyst - OMS (Bengaluru)
🏢 Pivotree
📍 Bengaluru