Role Summary

We are looking for a mid-level QA Engineer who can independently validate customer-facing SaaS integrations, investigate defects, review requirements, refine acceptance criteria and support production-release quality. The role is primarily focused on manual testing, with mandatory API and technical troubleshooting capability. The selected candidate will also guide junior QA team members and contribute to process and quality improvements.

Key Responsibilities

· Plan and execute functional, regression, integration, API, database and exploratory testing for SaaS applications.

· Understand end-to-end workflows involving orders, inventory, fulfilment, tracking, webhooks, schedulers and third-party APIs.

· Review product requirements, user stories and development tasks before implementation begins.

· Refine acceptance criteria, identify missing business scenarios and highlight ambiguities, dependencies and risks.

· Create detailed test cases, test data, traceability checklists and release-validation plans.

· Perform API testing using Postman or equivalent tools, including request validation, authentication, headers, payloads, response codes and negative scenarios.

· Inspect application logs, JSON payloads, webhook data and database records to support defect analysis.

· Write basic to intermediate SQL queries for backend validation and data investigation.

· Classify issues as product defects, configuration problems, data issues, third-party failures or expected behaviour.

· Reproduce customer-reported production issues and provide explicit evidence to engineering teams.

· Participate in production issue analysis, hotfix validation, release sign-off and post-release checks.

· Create high-quality defects with steps to reproduce, actual results, expected results, impact,



evidence, environment and severity.

· Guide junior QA engineers on test design, defect quality, regression scope and release readiness.

· Work closely with developers, product analysts, business analysts, support and operations teams.

· Contribute to QA standards, reusable test suites, release checklists and defect-prevention practices.

· Use Playwright knowledge, where applicable, to understand or contribute to basic automation coverage.

· Experience testing integrations, e-commerce, ERP, order management or fulfilment workflows.

· Exposure to Amazon, Shopify, TikTok Shop, NetSuite, WooCommerce or similar platforms.

· Knowledge of Playwright for web automation.

· Basic understanding of Java applications, Spring Boot logs, schedulers, queues and webhooks.

· Experience with Jira, Zoho Projects or another issue-tracking tool.

· Experience in a product-based SaaS company or fast-growing technology environment.

· Basic understanding of CI/CD and release pipelines.

Key Competencies

· Structured analytical thinking

· Attention to detail

· Customer-impact awareness

· Ownership and accountability

· Technical curiosity

· Clear defect communication

· Risk-based testing

· Ability to challenge incomplete requirements

· Mentoring and collaboration

· Comfort working in a fast-moving SaaS environment

Success Measures

· Defect leakage into production.





· Quality and completeness of test scenarios and acceptance criteria.

· Accuracy of defect classification and reproducibility.

· Regression effectiveness and release-readiness quality.

· Turnaround time for production issue reproduction and validation.

· Reduction in recurring defects and missed edge cases.

· Quality of guidance provided to junior QA team members.

· Contribution to QA process standardisation and reusable coverage.

Education and Work Requirements

· B.Tech, B.E., BCA, MCA, M.Sc. IT or an equivalent technical qualification.

· Full-time, work-from-office role in Sector 62, Noida.

· Availability to participate in planned releases and urgent production validation when required. Requirements

Required Experience and Skills

· 3–5 years of relevant software testing experience.

· Strong hands-on experience in manual testing of web-based or SaaS applications.

· Mandatory experience with REST API testing using Postman or equivalent tools.

· Ability to inspect logs and understand JSON requests, responses, errors and integration flows.

· Working knowledge of SQL for data validation and defect investigation.

· Experience creating test scenarios, test cases, regression suites and release checklists.

· Experience reviewing requirements and refining acceptance criteria.

· Good understanding of defect lifecycle, severity, priority and root-cause evidence.

· Experience participating in production issue analysis and release validation.

· Ability to independently manage assigned testing from requirement review to release sign-off.

· Good written and verbal communication skills.

· Ability to mentor or guide junior QA team members. Benefits

Mon to Fri

📌 QA ENGINEER – SAAS INTEGRATIONS (Noida)
🏢 Webbee Esolutions Private
📍 Noida