- Lead the product delivery efforts within the constraints of schedule, scope, features/functionality, and budget
- Understands the business objectives, defines the project scope, and creates a plan with clear outcomes and timelines for enterprise customer projects
- Monitor and report on all aspects of projects including progress, project profitability, forecasted hours, risks, communications, and critical issues
- Manage and coordinate project resources
- Implement best practices to improve the methodology and quality of customer engagements
- Work with cross-functional teams to ensure that projects have the best people with the right skills and at the right time
- Act as the single point of contact for customers, for all project deliverables
- Time zone (5.30 PM to 2.30 AM IST) working all 5days in office.
Our ideal Project Manager
- 3+ years of work experience in project management or program management roles
- Minimum of 2 years of customer facing experience, preferably in product based companies or consulting firms
- Previous exposure to European and/or North American customers
- Ability to lead and manage complex and concurrent projects
- Ability to collaborate with internal and external stakeholders while dealing with complex situations
- Preferably has skilled certifications like PMP, Agile, CSM, ITIL, etc.
- Has used formal project management tools like MS Project, Visio, Smartsheets, JIRA, etc.
- Preferably, lead implementation projects of enterprise applications like CRM, ERP, HCM etc.
- Possesses strong analytical as well as organizational skills with an ability to handle competing client demands