We are seeking a highly organized and detail-oriented Project Manager with a robust background in the Insurance sector. This is a critical role for a professional who can expertly manage and coordinate all transitions within a global business (GB) portfolio. You will be responsible for creating detailed documentation, tracking performance, and effectively influencing stakeholders to ensure the timely delivery of project outcomes.
Key Responsibilities
- Coordinating and managing all transitions within the GB insurance portfolio.
- Analyzing change requests to existing services and consulting with management to approve or deny the proposed changes.
- Influencing stakeholders to ensure the timely and successful delivery of transition outcomes.
- Creating detailed process documentation, including SOPs, Process Flows, FMEAs, and SOWs, and keeping them current with any changes.
- Creating dashboards and tracking performance against SLAs and business metrics for all processes. Reporting on performance per an agreed cadence.
Skills and Competencies
- Expertise in project management, along with experience in transition documentation, tools, and templates.
- Excellent interpersonal and communication skills to effectively interact with stakeholders.
- Strong analytical skills to evaluate change requests and track performance.
- Good time management and organizational skills to manage multiple tasks and deliverables.
Qualifications
- Education: Any Graduate or Post Graduate.
- Certification: A PMI/PMP certification would be a significant advantage.