About Paytm:

Paytm is India's leading financial services company offering full-stack payments and financial solutions to consumers, merchants, and online platforms. Our mission is to bring half a billion

Indians into the mainstream economy through payments, commerce, banking, investments, and financial services.

About the Role:

We are looking for an experienced Program Manager (DGM/GM) to drive strategic initiatives for

Paytm's Lending EMI business. The role will own end-to-end program execution across No Cost

EMI, EMI at Checkout, and other lending solutions, ensuring seamless collaboration between

Business, Product, Technology, Operations, Risk, Compliance, Finance, Marketing, and external partners. The ideal candidate should have a strong understanding of the Lending EMI ecosystem, excellent stakeholder management skills, and experience in driving large cross-functional programs, process excellence, and business growth.

About the Team:

The Lending EMI team is responsible for building and scaling cutting-edge financing solutions by collaborating with Banks, NBFCs, and internal teams to deliver seamless customer and merchant experiences.

Key Responsibilities:

. Drive end-to-end execution of strategic Lending EMI programs, ensuring timely delivery against business goals.

. Partner with cross-functional teams to manage program timelines, dependencies, risks,

and successful implementation.

. Lead internal stakeholder management and align Business, Product, Technology,

Operations, Risk, Compliance, Finance, and Marketing teams.

. Design and improve scalable processes to enhance operational efficiency and customer experience.

. Manage partner onboarding, technology integrations, governance, and ongoing engagement with Banks and NBFCs.

. Own subvention management, financial reconciliation, reporting, MIS,



and program governance.

. Ensure brand alignment across product launches, merchant communication, and partner initiatives.

. Monitor program performance through data-driven insights and recommend process and business improvements.

. Stay abreast of market trends, EMI offerings, and competitive landscape to support strategic initiatives.

Preferred Qualifications

. Bachelor's degree in Business, Engineering, Finance, or a related field. MBA preferred.

. 6-12 years of experience in Program Management, FinTech, Banking, NBFC, Payments,

or Consumer Finance.

. Hands-on experience with No Cost EMI, EMI at Checkout, Consumer Finance, or Digital

Lending.

. Strong understanding of EMI products, subvention models, market practices, and partner ecosystems.

. Proven track record of managing cross-functional programs and delivering business outcomes.

Required Skills

. Program &

- Project Management

.

Strategic

Thinking &

- Execution

.

Internal Stakeholder

Management

. Cross-functional Collaboration

.

Process

Design &

- Operational Excellence

. Lending EMI &

- Consumer Finance

. No Cost EMI &

- EMI at Checkout

.

Subvention

Management

.

Business

Reporting &

- Financial Reconciliation

. Product &

- Technology Coordination

. Analytical &

- Problem-Solving Skills

.

Excellent

Communication &

- Presentation Skills

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

📌 Program Management - Lending EMI (Noida)
🏢 One 97
📍 Noida