Production Coordinator Hyderabad - WFO

Full Time Shift: UK Shift: 2-11 PM IST Role Overview

We are looking for a highly organized, detail-oriented Production Coordinator / Client Operations Manager to serve as the central hub between our clients and internal production teams.

This role is responsible for:

· Keeping projects moving on schedule

· Translating client requests into clear internal tasks

· Ensuring high-quality outputs before delivery

· Maintaining clear and consistent communication across all teams This is not a passive role. You will be expected to take ownership, follow up proactively, and ensure nothing falls through the cracks. Key Responsibilities

1.

Client

Communication

· Monitor and respond to client messages (Slack, email, etc.)

· Translate client requests into clear, structured tasks

· Provide regular updates to clients on project status

· Ensure timely and professional communication at all times 2.

Project

Coordination

· Create and manage tasks across multiple teams (modeling, rendering, web)

· Assign work and track deadlines

· Proactively follow up with team members to ensure progress

· Identify and resolve bottlenecks quickly 3. System s Workflow Management

· Create and manage jobs within the Client’s Portal

· Organize files in Dropbox and ensure proper structure

· Maintain clean and organized Slack communication

· Keep internal task management systems up to date 4.

Quality

Assurance (QA/QC)

· Review outputs (renders, models, assets) before client delivery





· Ensure work matches client requests and internal standards

· Provide transparent, structured feedback to the production team

· Catch errors before they reach the client 5.

Daily

Reporting s Communication · Provide a daily summary of:

o Completed tasks o Work in progress o Blockers o Next steps

· Escalate issues and identify decisions needed from management Requirements Required Skills s Experience

· Excellent written and verbal English communication

· Strong organizational and multitasking skills

· Experience managing multiple projects simultaneously

· High attention to detail

· Ability to work independently and take initiative

· Comfortable working in a fast-paced, remote environment Preferred (Not Required, but Strong Plus)

· Experience in project coordination, operations, or virtual assistant roles

· Familiarity with creative or technical workflows (3D, design, web, etc.)

· Experience using:

o Slack o Dropbox o Task management tools (ClickUp, Asana, Notion, etc.) Typical schedule expectation:

· Approximately 8-hour shift with partial overlap across both regions

· Flexibility is important, but responsiveness during overlapping hours is critical What Success Looks Like

· Projects are always on track and organized

· Clients receive fast, clear, and professional responses

· Internal teams know exactly what to work on

· Deliverables are reviewed and high-quality before being sent

· Nothing gets lost, delayed, or miscommunicated

📌 Production Coordinator & Customer Service Coordinator (Hyderabad)
🏢 XTGLOBAL INFOTECH
📍 Hyderabad