Product Sales Specialist - Microsoft 365

Location: Mumbai, Maharashtra, India

Experience: 8–12 years

About the Company

EthosGlobalpeopleadvisory is a Bengaluru-based advisory firm focused on helping organizations find practical, high-quality talent and build stronger hiring outcomes. The team operates with a lean structure, which typically requires clear ownership, fast decision-making, and strong coordination across client-facing and internal stakeholders. For a Microsoft 365 product sales role, the workplace favors someone who can balance commercial focus with technical credibility, translate customer needs into solution-led conversations, and support a smooth move from discovery into proposal and delivery alignment.

The company’s presence in Bengaluru and client-facing orientation suggest a business that values responsiveness, trust, and straightforward execution. This role sits within a setting where consistent follow-through, clean communication, and the ability to turn product knowledge into commercial value matter as much as subject matter depth. The work is likely to involve direct interaction with customers and internal teams, with an emphasis on building confidence in the Microsoft 365 offering.

About the Role

This role owns the commercial and technical sales motion for managed Microsoft 365 solutions. You will lead product-led conversations with customers, qualify opportunities, and shape solution positioning so the business value of Microsoft 365 is clear and compelling. The work requires translating customer pain points into a practical service approach across productivity, security, compliance, identity, and operations.

You will partner closely with sales, delivery, and product teams to keep proposals realistic, demos relevant, and handovers clean. Success in the role depends on being able to connect technical depth with commercial outcomes, guide customers through discovery, and create confidence in the solution through workshops, proof-of-concepts, and proposal support.

Key Responsibilities

- Own the pre-sales motion for Microsoft 365 opportunities, turning customer needs into a clear value proposition that supports sales conversion and service adoption.




- Run discovery workshops with customers to uncover current-state challenges, assumptions, target outcomes, and constraints, then translate them into solution direction.
- Shape solution strategy with sales by positioning managed services, operating model, SLA-led support, and monitoring in a way that strengthens commercial conversations.
- Design high-level architectures that cover licensing, governance, security controls, endpoint management, identity, and operational handover considerations.
- Deliver demos, workshops, and proof-of-concepts that link Microsoft 365 capabilities to measurable business value, user productivity, and risk reduction.
- Prepare proposal inputs, including scope, solution narrative, delivery approach, and assumptions, so bids are accurate, persuasive, and operationally feasible.
- Coordinate with delivery, product, and partner teams to validate feasibility, remove gaps before handover, and reduce implementation risk.
- Share best practices, competitive differentiators, and customer-ready material internally so the wider team can sell and position the offering more consistently.

Essential Skills & Technologies

- Strong command of Microsoft 365 product areas, including productivity, security, compliance, identity, and the managed services model around them.
- Experience in pre-sales or solution sales, with the ability to qualify opportunities and move confidently between customer discovery and commercial positioning.
- Ability to create high-level solution architectures that connect licensing, governance, endpoint management, security controls, and service operations.
- Skilled in customer workshops, demos, and proof-of-concepts, with a focus on explaining technical ideas in simple business language.
- Working knowledge of proposal development, scope definition, assumptions,



and solution documentation for enterprise customers.
- Comfortable partnering with sales, delivery, product, and external partners to keep the solution feasible and the handover clean.
- Strong communication, stakeholder management, and presentation skills for executive and operational audiences.
- Familiarity with ROI-led selling, managed services value stories, and competitive positioning in Microsoft ecosystems.

Additional Plus

- Prior exposure to managed Microsoft 365 services, SLA-based support models, or customer success in recurring service environments.
- Experience creating reusable technical collateral, sales playbooks, or competitive battlecards that improve team effectiveness.
- Familiarity with adjacent Microsoft areas such as endpoint management, security operations, or compliance tooling.

What You'll Bring

- A customer-first mindset that turns technical depth into commercial impact and helps buyers see the business case quickly.
- Strong ownership across discovery, solution shaping, and proposal support, with careful attention to assumptions, feasibility, and follow-through.
- The ability to influence without authority across sales, delivery, and product teams while keeping customer trust intact.
- Clear, confident communication style that helps you win attention in workshops, demos, and internal alignment discussions.

Why Join Us EthosGlobalpeopleadvisory offers the opportunity to work in a lean, high-accountability environment where your impact is visible quickly. This role gives you direct ownership of a product sales motion around Microsoft 365, with room to shape how the solution is positioned, explained, and handed over. You will work close to customer conversations, which means your input will influence pipeline quality, proposal accuracy, and the confidence customers place in the managed service offering.

The team environment is likely to reward people who act decisively, communicate clearly, and bring structure to complex conversations. If you enjoy turning technical capability into commercial value and want a role where your work directly affects deal outcomes, this is a strong fit.

📌 Product Sales Specialist - Microsoft 365 (Mumbai)
🏢 Ethos People Advisory
📍 Mumbai