Here’s what your day would look like... Responding to alerts, with triaging, investigating and resolving resolution of issues.
Learning about various IDfy applications and understanding the events emitted.
Creating analytical dashboards for service performance and usage monitoring.
Responding to incidents and customer tickets in a timely manner
Occasionally running service recovery scripts.
Helping improve the IDfy Platform by providing insights based on investigations and analysis root cause analysis. We’ll Get Along If You… Clear logical thinking and positive communication skills.
We believe in individuals who are high on ownership and like to operate with minimum management.
An ability to "understand" data and analyze logs to help investigate production issues and incidents.
Knowledge of SQL
Knowledge of Scripting language like Elixir/Python is a plus Above all, a mindset of continuous growth & learning and implement what you learn there might be technologies /tools that you might not know. You will learn those as a part of your on-job training.