About the Job

We are seeking a Process Improvement Analyst to join our Financial Planning & Analysis (FP&A;) team. A successful candidate will have a passion for driving operational efficiencies, improving financial processes, and utilizing Lean Six Sigma methodologies to deliver value. The ideal candidate will be analytical, results-oriented, and skilled in process optimization.

As a key player in our FP&A; team, you will help us streamline workflows, reduce waste, and improve the accuracy and efficiency of our department.

As a Process Improvement Analyst, You Will

- Lead process improvement initiatives within the FP&A; function, focusing on enhancing processes within our billing department to improve invoice timeliness and accuracy.
- Utilize Lean Six Sigma principles to analyze, design, and implement process improvements aimed at reducing waste.
- Conduct a thorough analysis of existing workflows, identifying bottlenecks, inefficiencies, and areas for optimization.
- Design and implement standardized process documentation, workflows, and best practices to improve the billing teams productivity and ensure consistency.
- Collaborate with other departments and our clients for process improvements.
- Develop and maintain reporting systems and dashboards to monitor the impact of process improvements, including tracking key performance indicators (KPIs) and process efficiency metrics.




- Drive a continuous improvement culture by educating and coaching team members on Lean Six Sigma methodologies and tools.
- Provide recommendations to leadership for optimizing resource allocation.
- Perform root cause analysis on variances from expectations and inefficiencies, proposing actionable solutions.
- Support the integration of current technologies and tools to automate and enhance financial processes.

As Process Improvement Analyst, You Need

- Post-secondary education in Business Administration, Finance, Accounting, or a related field.
- Lean Six Sigma Green Belt or Black Belt certification (preferred).
- Experience in process improvement, with a focus on financial operations.
- Strong knowledge of Lean Six Sigma methodologies, including DMAIC, value stream mapping, and Kaizen events.
- Excellent analytical skills and the ability to identify and resolve inefficiencies within financial processes.
- Experience with financial planning, forecasting, and reporting processes, ideally within an FP&A; or finance team.
- Advanced Excel skills with a strong understanding of data analysis and automation.
- Proven ability to work collaboratively across departments and engage stakeholders at all levels.
- Strong problem-solving skills with attention to detail.
- Excellent communication and interpersonal skills, with the ability to effectively present recommendations to senior leadership.
- Ability to manage multiple priorities and deliver results in a fast-paced environment.

📌 Process Improvement Analyst (Secunderabad)
🏢 IntouchCX
📍 Secunderabad