Process Associate - Legal Tech Firm Location Jammu About Us We are a fast-growing Legal Tech company transforming how legal teams manage workflows documents automation and compliance Our mission is to simplify legal operations through intuitive technology and exceptional customer experience We are seeking a proactive detail-oriented professional to join our team Key Responsibilities Assist with day-to-day operational tasks to support our legal tech platform and internal teams Communicate clearly and professionally with clients partners and internal stakeholders Manage and analyze data using Excel including spreadsheets basic formulas and reporting Provide customer support for platform users including troubleshooting and guiding them on best practices Prepare and maintain documentation reports and process notes Collaborate with the product and engineering teams to highlight user feedback and product improvement opportunities Assist legal compliance and operational teams with research data entry and workflow coordination Help with onboarding new clients including training sessions and setup support Ensure tasks are completed with accuracy professionalism and attention to detail Maintain confidentiality and handle sensitive information responsibly Required Skills Qualifications Excellent verbal and written communication skills Strong computer literacy including Excel cloud tools Google Workspace Microsoft Office and general tech comfort Ability to quickly learn new software and adapt to technology updates Strong organizational skills with the ability to prioritize and multitask High attention to detail accuracy and problem-solving mindset A customer-centric approach with patience and professionalism Ability to work both independently and within a collaborative team Bachelor s degree in any discipline Law Business IT or related fields preferred but not mandatory Preferred Bonus Skills Experience in legal tech SaaS or technology-driven environments Knowledge of legal processes documents or compliance workflows Experience with CRM tools ticketing systems or workflow automation platforms Basic data analysis or reporting skills Previous experience in customer success legal operations or administrative roles What We Offer Exposure to the fast-growing Legal Tech industry Collaborative and supportive team culture Opportunities for professional growth and learning Flexible working workplace Competitive compensation package Job Type Full-time Pay 15 000 00 - 20 000 00 per month Work Location In person