- Lead Management:
- Call and follow up with leads generated through fieldwork, digital ads, events, and other sources.
- Counsel parents about school programs and policies to encourage enrollment.
- Address applicant inquiries and resolve issues via telephone, face-to-face (F2F) interactions, and written communication.
- Admissions Support:
- Provide personalized solutions to parent concerns and guide them through the admission process.
- Input, review, and manage student records and data in the admission database.
- Work closely with Zonal Heads to ensure informed and timely admission decisions.
- Relationship Management:
- Build and maintain robust relationships with parents to understand their needs and provide tailored support.
- Act as a liaison between parents and the school to ensure a smooth and positive experience.
- Administrative Tasks:
- Generate letters, reports, and lists as required to facilitate the admission process.
- Maintain accurate records of interactions with parents and admission-related activities.
Preferred candidate profile
- MBA graduate or final-year MBA students preferred.
- Skills and Traits:
- Strong communication skills in English; fluency in the local language is a must. Knowing Hindi is an added advantage.
- Presentable, with excellent interpersonal and convincing abilities.
- Comfortable interacting with children and their parents.
- Proficient in using admission databases and related software.