- Manage and conduct HWC reviews with customers, ensuring accurate representation of product and service offerings.
- Convert qualified leads into closures through robust product knowledge, persuasive communication, and customer engagement.
- Understand customer requirements and align solutions to their needs
- Collaborate closely with the Sales, Operations, and Customer Experience teams to ensure smooth lead management and service delivery.
- Track and report daily activities, HWC outcomes, and sales performance metrics.
- Maintain CRM data accurately and ensure timely follow-ups with leads.
- Contribute to improving the overall customer journey and conversion processes in the Pune region.
- Stay updated on product offerings, promotions, and competitive landscape to effectively position the brand.
Preferred candidate profile QUALIFICATIONS: Bachelors degree in business, Marketing, or a related field; MBA preferred.
EXPERIENCE: 4-6 years of experience in pre-sales, tele calling management, or sales closing, preferably in the real estate industry.
KEY RESPONSIBILITIES
The Presales Executive will be responsible for managing HWC (Hot-Warm-Cold) Check reviews, engaging with prospective customers, and ensuring timely and effective sales closures. The incumbent will play a key role in driving business growth by revisits and supporting the sales team to achieve monthly and quarterly targets.