Join Our Team as an IT Pre-Sales Engineer at Helo.ai by VivaConnect Location: Mumbai, India Type: Full-Time About Helo.ai :At Helo.ai by VivaConnect, we're transforming how businesses communicate with their customers. From SMS, WhatsApp, RCS, Voice, to Contact Centre Solutions, we enable brands to build impactful connections. With 25+ years of industry expertise, handling 30+ billion engagements annually, and partnerships with Meta, Google, and leading telecom operators, we're not just another company—we're trailblazers in business communication.

If you're looking to kickstart your IT Pre-Sales journey with an organization that's all about growth, innovation, and meaningful impact, your search ends here ! About the Rol e:As an IT Pre-Sales Engineer, you'll be the bridge between our innovative solutions and client needs. You'll: Collaborate with the sales team to design tailored solutions Present these solutions clearly and impactfully Most importantly — you'll be giving demos to clients , helping them experience the real value of our product s.

Your Day-to-Day Responsibilit ies Engage with clients to understand business challenges & requiremen ts. Conduct engaging demos to showcase how our solutions solve client proble ms. Partner with sales to design customized solutio ns.

Craft impactful presentations & proposa ls. Support sales with technical insights, PoC coordination, and traini ng.



Respond to RFPs/RFIs with clarity and precisi on. Gather client feedback and share it with the product te am.

Stay updated on industry trends & competito rs. Assist clients during onboarding & integrati on. Identify use cases to highlight solution benefi ts. Knowledge & Skill-set Requ ired Education: B.E. in IT, Computer Engineering, or related fi eld.

Experience: 5-6 years in IT Pre-Sales or similar client-facing ro les.

Tech Skills: Strong understanding of IT products, CPaaS solutions, and integrati ons.

Presentation Skills: Great communicator with solid demo & PPT ski lls. Problem-Solving: Analytical thinker who can craft tailored soluti ons.

Collaboration: Team player with cross-functional working abilit ies. Why Hel o.ai?

Growth Playground: Be part of India's $2B CPaaS market and a booming global indu stry.

Big Impact: Work with 250+ iconic brands like HDFC Bank, SBI, Bajaj Finance, Reliance & more. Award-Winning Legacy: Recognized by CNBC, ACEF, Mobby's, Red Herring, IDMA.

Supportive Culture: Inclusive, collaborative, and people-first.

Endless Learning: Gain exposure to cutting-edge projects and world-class cli ents.

Equal Opportunity Emp loyer:At Helo.ai, we celebrate diversity and are committed to building an inclusive and collaborative environment for all. If you've got the passion, we've got the platform to help you sh ine!

📌 Presales Engineer (Vasanthanagar)
🏢 Helo.ai by VivaConnect
📍 Vasanthanagar