Job Title: O2C (Order–To–Cash) Executive – Spanish Specialist

Location: Sector 54, Gurugram

Work Mode: 5 Days Work from Office

Shift Timing: 06:30 PM – 03:30 AM (Night Shift)

Employment Type: Full-Time Job Summary:

We are seeking a detail-oriented and customer-focused O2C (Order-to-Cash) Executive – Spanish Specialist to join our Finance Operations team.

The ideal candidate will have hands-on experience in the Order-to-Cash process, customer billing, and accounts receivable, along with strong Microsoft Excel skills and a basic understanding of accounting principles.

Fluency in Spanish is mandatory to support communication with Spanish-speaking customers and business stakeholders. Key Responsibilities:

Manage end-to-end Order-to-Cash (O2C) activities, including order processing, invoicing, billing, and payment tracking.

Generate and process customer invoices accurately and ensure timely billing.

Resolve billing discrepancies and customer queries by coordinating with internal teams.

Monitor customer accounts and assist in accounts receivable and collections activities.

Perform account reconciliations and maintain accurate financial records.

Prepare reports, analyze billing data, and generate MIS using Microsoft Excel.

Ensure adherence to company policies, accounting standards, and internal controls.

Collaborate with cross-functional teams to improve operational efficiency and customer satisfaction.

Communicate effectively with Spanish-speaking customers and stakeholders via email and phone.

Required Skills & Qualifications:





Bachelor’s degree in commerce, Finance, Accounting, Business Administration, or a related discipline.

1–4 years of experience in Order-to-Cash (O2C), Accounts Receivable, Customer Billing, or Finance Operations.

Good understanding of the O2C lifecycle and customer billing processes.

Strong proficiency in Microsoft Excel (VLOOKUP, XLOOKUP, Pivot Tables, formulas, and data analysis).

Basic accounting knowledge, particularly in Accounts Receivable and reconciliations.

Fluency in Spanish (written and verbal) is mandatory.

Strong communication, analytical, and problem-solving skills.

Ability to work effectively in a fast-paced, deadline-driven workplace.

Willingness to work the 06:00 PM – 03:00 AM shift.

Preferred

Skills

Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar platforms.

Prior experience in a Shared Services Centre (SSC), Global Capability Centre (GCC), or Telecom environment.

Knowledge of invoice dispute resolution and customer account management. Key Competencies:

Attention to Detail

Customer Focus

Analytical Thinking

Problem Solving

Time Management

Team Collaboration

Process Improvement Mindset Additional Information:

Work Location: Sector 54, Gurugram.

Work Schedule: 5 Days Work from Office.

Shift Timing: 06:00 PM – 03:00 AM (Night Shift).

Night Allowance: ₹500 per night worked.

Transportation: No cab facility will be provided. Candidates should be able to arrange their own commute to and from the office.

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