Key Responsibilities:

- Dispute Management: Handle and resolve customer disputes effectively and efficiently.
- Cash Application: Perform basic cash application analysis and resolution.
- Systems Usage: Utilize dispute tracking and O2C systems such as Salesforce, PeopleSoft; experience in SAP or Oracle is preferred.
- Reporting & Analysis: Analyze data to identify trends, prepare reports, and support management decisions.
- Client Interaction: Manage customer relationships and handle client-facing activities as needed.
- Documentation & Presentation: Create reports, dashboards, and presentations using MS Excel and MS PowerPoint.

Required Skills & Experience:

- Strong understanding of Order to Cash processes.
- Proven experience in dispute management and basic cash application.
- Technical proficiency in MS Excel and MS PowerPoint.
- Excellent problem-solving, analytical, and dispute resolution skills.
- Self-motivated, independent, and positive communication skills.

📌 Order To Cash Professional (India)
🏢 ElfOnze Technologies
📍 India