Role Summary

Looking for an Oracle CRM/OM Functional Consultant with strong experience in trade management, rebates, claims, and Order-to-Cash (O2C) processes.

Customer Programs

- Configure rebates, incentives, accruals, chargebacks, filebacks

- Manage budgets, funds, and trade spend

- Align programs with pricing & revenue policies

Supplier Programs

- Handle ship & debit, supplier rebates, price protection

- Manage claim workflows and settlements

- Reconcile accruals vs actuals

Claims & Deductions

- Configure claims, deductions, credit/debit memos

- Set up validation, matching, and approval rules

- Reduce deduction backlog with Finance/AR teams

Order Management (OM)

- Support end-to-end O2C flow

- Ensure correct pricing, promotions, and accrual flow

- Fix order-to-claim integration issues

Delivery

- Gather requirements,



prepare FDD/BR100

- Support UAT, cutover, hypercare

- Work with technical teams on integrations & reports

Required Skills

- Oracle CRM / Trade Management (Fusion or EBS)

- Order Management + Pricing + AR integration

- Robust O2C knowledge

- Claims, rebates, accruals, chargebacks, ship & debit

- Functional documentation & testing

- Stakeholder communication

Preferred

- Oracle Cloud / EBS certification

- SQL knowledge

- OTBI / BI Publisher

- CPG / Manufacturing / Distribution domain

Key Outcomes

- Accurate trade spend & accrual reporting

- Reduced deduction aging

- Clean O2C-to-settlement flow

📌 Oracle Channel Revenue Management (CRM) / Order Management (OM (Bengaluru)
🏢 Ipivot
📍 Bengaluru