- Make outbound calls to remind customers about EMI due dates
- Explain consequences of delayed payments and suggest payment options
- Coordinate with field collection teams for home visits if required
- Update call outcomes and collection status in the system
Job Requirements:
- Minimum 12th pass; graduates preferred
- At least 6 months of experience in collections or customer service
- Transparent verbal communication and persuasive skills
- Basic computer literacy with typing speed of 15+ wpm
📌 Operator Tele Collection - North (Kolkata)
🏢 home credit
📍 Kolkata
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