- Call customers to remind them of EMI due dates
- Follow up with delinquent customers until payment is received
- Inform customers of consequences of delayed payment and offer payment options
- Schedule field collection visits when requested by the customer
Job Requirements:
- Minimum qualification: Any graduate
- At least 6 months of experience in collections or voice-based customer service
- Robust verbal communication and persuasion skills
- Familiarity with debt recovery and collections process
📌 Operator (Navi Mumbai)
🏢 home credit
📍 Navi Mumbai
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