About the Company

At MacV, we are redefining the eyewear experience with stylish, innovative, and highquality sunglasses designed for modern consumers. With a growing retail footprint across India, MacV focuses on delivering exceptional customer experiences through premium products, strong retail operations, and a performance-driven culture.

Key Responsibilities

Retail Operations Management

Oversee daily operations of multiple retail stores to ensure smooth functioning.

Monitor store performance, operational efficiency, and compliance with company SOPs. Ensure excellent customer service standards across all locations.

Conduct regular store visits and operational audits.

Team Management & Leadership

Manage, mentor, and motivate store teams to achieve sales and operational targets.

Coordinate with Store Managers and Sales Executives for performance improvement. Support recruitment, onboarding, training, and manpower planning initiatives.

Foster a positive and performance-driven work culture.

Sales & Business Performance

Track sales performance, KPIs, conversions, ATV, and productivity metrics.

Collaborate with sales and marketing teams to drive store revenue and footfall.

Analyze business reports and identify areas for operational improvement.

Ensure effective implementation of promotional campaigns and brand initiatives.

Inventory & Process Management

Monitor inventory levels, stock movement, and replenishment processes.





Ensure proper stock handling and minimize inventory discrepancies.

Coordinate with warehouse and supply chain teams for smooth stock flow.

Implement operational processes to improve efficiency and reduce losses.

Coordination & Compliance

Work closely with cross-functional teams including HR, Marketing, Finance, and Supply Chain.

Ensure stores comply with company policies, visual merchandising standards, and operational guidelines.

Resolve operational challenges and escalations in a timely manner.

Required Skills & Qualifications

Bachelor’s degree in Business Administration, Retail Management, or related field.

5–7 years of experience in retail operations, preferably in fashion, lifestyle, eyewear, or FMCG retail.

Strong leadership and team management skills.

Excellent communication and interpersonal abilities.

Robust analytical and problem-solving skills.

Proficiency in MS Excel, reporting, and retail performance analysis.

Ability to multitask and manage multiple store operations effectively.

Willingness to travel for store visits and operational reviews.

Pay: ₹600,000.00 - ₹700,000.00 per year

Benefits

- Food provided
- Provident Fund

Application Question(s):
- Current CTC ?
- Expected CTC ?

Education:
- Bachelor's (Required)

Experience:
- Retail management: 1 year (Preferred)

Work Location: In person

📌 Operations Manager (Mumbai)
🏢 Quiosco Retail India
📍 Mumbai