Operations Manager Gracious Legal Services LLP is looking for a proactive and results-oriented Operations Manager to oversee our day-to-day business operations and support our growing team serving U.S. law firms.
This is a leadership role requiring someone who can drive operational excellence, lead teams, ensure seamless execution of processes, and build strong relationships with our clients. Responsibilities
Oversee the day-to-day operations of the organization.
Lead and manage workforce productivity and operational efficiency.
Ensure smooth coordination between departments and Team Leads.
Maintain high standards of discipline, accountability, and compliance.
Build and maintain strong relationships with existing clients and ensure exceptional service delivery.
Monitor operational performance and implement process improvements.
Work closely with senior management to achieve business objectives.
Required Candidate
Profile
Master's or bachelor's degree in business administration, Management, or a related field.
4+ years of experience in Operations, Client Management, Workforce Management, or a similar leadership role.
Strong leadership, communication, and problem-solving skills.
Excellent organizational and decision-making abilities.
Ability to work in a fast-paced, client-focused workplace.
Location: Koramangala, Bangalore Timing: 7:30 PM to 5:30 AM